Snappy + Box Integrations

How to connect Snappy + Box

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Supported triggers and actions

What does this mean?

New Ticket
Triggers when a new ticket is added.
Trigger
Scheduled
New Unassigned Ticket
Triggers on any new, unassigned tickets from a mailbox.
Trigger
Scheduled
New Waiting Ticket Assigned to Me
Triggers on and waiting ticket assigned to you.
Trigger
Scheduled
New Wall Post
Triggers when a new post is added to the team wall.
Trigger
Scheduled
Create Wall Post
Creates a post on the team wall.
Action
Write
Create Note As Customer
Creates a note as the customer.
Action
Write
Create Note To Customer
Creates a note to the customer.
Action
Write
New Comment
Triggered when someone comments on a file in a folder you own/collaborate on.
Trigger
Scheduled
Box
Triggered when a new event is performed (this is the activity stream).
Scheduled
Trigger
Box
Triggered when you add a new file to a folder.
Scheduled
Trigger
Box
Triggered when you add a new folder.
Scheduled
Trigger
Box
Triggered when you are assigned a task.
Scheduled
Trigger
Box
Adds an individual user as a collaborator on a folder.
Scheduled
Action
Box
Adds a comment to a file.
Scheduled
Action
Box
Copy an already-existing file from another service to Box.
Scheduled
Action
Box
Creates a brand new folder at the path you specify.
Scheduled
Action
Box
Moves or copies a file from one folder to another.
Scheduled
Action
Box
Creates a brand new text (.txt) file from plain text content you specify.
Scheduled
Action
Box
Adds a task to a file.
Scheduled
Action
Box
Search for a specific file by name.
Scheduled
Action
Box
Search for a specific folder by name.
Scheduled
Action

How Snappy + Box Integrations Work

Step 1: Authenticate Snappy and Box.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Snappy + Box

About Snappy

Snappy is a help desk application for managing your email, providing customer self service and efficiently managing all your customer service tickets.