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1. Choose trigger event
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2. Choose action
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Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Any Column Value Changed in Board" from monday.com.

Add your action

An action happens after the trigger—such as "Apply Tag to Customer" in ServiceTitan.

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Zapier seamlessly connects monday.com and ServiceTitan, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Board ID
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    • Board ID
      Required
    • Group Names to trigger on
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    • Board ID
      Required
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    • Board ID
      Required
    • Column ID
      Required
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    • Item_created_in_board_copy
    • Board ID
      Required
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    Instant
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  • monday.com triggers, actions, and search
    New Board

    Triggers when a new board is created.

    Trigger
    Polling
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    • Board ID
      Required
    • Column IDs
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    • Board ID
      Required
    • Column ID
      Required
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    Instant
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Practical ways you can use monday.com and ServiceTitan

Track new jobs in ServiceTitan on monday.com

When a new job is created in ServiceTitan, Zapier automatically creates an item on a specific monday.com board. This workflow ensures that jobs are visible in one place, helping business owners monitor progress and maintain organization.

Business Owner
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Log ServiceTitan tasks in monday.com for tracking

When a new task is created in ServiceTitan, Zapier automatically adds it to a monday.com board. This keeps the IT team updated on workflows and ensures no task is overlooked, improving task management and resolution times.

IT
Update ServiceTitan when monday.com items change status

When a project status changes on monday.com, Zapier updates the corresponding task or project in ServiceTitan. This keeps both systems in sync, ensuring accurate tracking of project timelines and statuses.

Project Management

Learn how to automate monday.com on the Zapier blog

Learn how to automate ServiceTitan on the Zapier blog

Make work flow with AI

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Frequently Asked Questions about monday.com + ServiceTitan integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with monday.com and ServiceTitan

Can I automatically create tasks in monday.com from ServiceTitan work orders?

Yes, you can set up automation to create tasks in monday.com whenever a new work order is created in ServiceTitan. This can be achieved by setting a trigger for 'New Work Order' and an action for 'Create Task'.

How do I update a project status in monday.com based on job completions in ServiceTitan?

We can automate the process so that when a job is marked as completed in ServiceTitan, the corresponding project status is updated in monday.com. Use the 'Job Completed' trigger with the 'Update Project Status' action.

Is it possible to sync customer information between monday.com and ServiceTitan?

Yes, triggers such as 'Customer Information Updated' can be used alongside actions like 'Sync Customer Data' to keep customer information consistent across both platforms.

What kind of notifications can I receive from this integration?

You can receive notifications for various triggers such as 'New Work Order', 'Job Completion', or any specific field updates. Set actions like sending email alerts or updating dashboards within monday.com.

How are employees notified of new jobs from ServiceTitan within monday.com?

Automations can be established where, upon receiving new jobs in ServiceTitan, notifications are sent to relevant boards or team members within monday.com using the 'New Job Notification' action.

Can we track time spent on jobs across both platforms?

By using triggers like 'Time Entry Logged', time data from ServiceTitan can be mirrored into monday.com for comprehensive tracking and analysis.

How do I handle errors when integrations fail between these platforms?

In cases where integration triggers or actions fail, set up error alert notifications through email or direct message to quickly address issues and ensure seamless operations.

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About monday.com
monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.
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About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
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