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Salesforce
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Salesforce
1. Choose trigger event
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Square
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Square
2. Choose action
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1. Select the event
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Salesforce
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Case Attachment" from Salesforce.

Add your action

An action happens after the trigger—such as "Add Customer to Group" in Square.

You’re connected!

Zapier seamlessly connects Salesforce and Square, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Salesforce triggers, actions, and search
    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Polling
    Try It
    • History Object
      Required
    Trigger
    Polling
    Try It
    • Salesforce Objects
      Required
    Trigger
    Polling
    Try It
    • Salesforce Object
      Required
    • Record (Optional)
    Trigger
    Polling
    Try It
  • Salesforce triggers, actions, and search
    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer
    • Salesforce Object
      Required
    Trigger
    Polling
    Try It

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Connect Salesforce and Square to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Salesforce on the Zapier blog

Learn how to automate Square on the Zapier blog

Make work flow with AI

Level up your Salesforce to Square integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Salesforce + Square integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Salesforce and Square

How can I automate data transfer between Salesforce and Square?

You can automate data transfer between Salesforce and Square by setting up triggers and actions that automatically sync customer data, sales transactions, and inventory changes. For example, a new transaction in Square can trigger a new contact record in Salesforce.

What are some common triggers when integrating Salesforce with Square?

Common triggers include a new transaction, updated customer information, or inventory changes in Square that can lead to corresponding updates in Salesforce records.

Is it possible to update Salesforce when an item is sold in Square?

Yes, when an item is sold in Square, a trigger can automatically update the corresponding item records in Salesforce to reflect sales figures or inventory levels.

Can I manage my customer relationships with this integration?

Indeed, you can manage your customer relationships effectively by syncing purchase history and contact details from Square into your Salesforce CRM using set triggers and actions.

Are there any limitations on the data that is transferred between Salesforce and Square?

While most standard objects like customers, transactions, and products can be synced seamlessly with proper triggers and actions in place, custom objects might require additional configuration.

How do I handle duplicates when syncing contacts between the two systems?

To manage duplicates during synchronization processes, we employ matching criteria settings within our integration platform which check existing records before creating new ones based on specific fields like email or phone number.

What if there's an error during the data sync between Salesforce and Square?

Our system will send notifications if any errors occur during data synchronization. You can also set up failure actions to resolve common issues or retry operations after fixing errors.

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About Salesforce
Salesforce is a leading enterprise customer relationship manager (CRM) application.
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About Square
Square creates tools that help sellers of all sizes start, run and grow their businesses. Square’s point-of-sale service offers tools for every part of running a business, from accepting credit cards and tracking inventory to real-time analytics and invoicing.
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