Add new Zendesk tickets to Pipedrive as deals

Using your helpdesk to capture opportunities? Set up this automation and Zapier can bring them all into your CRM seamlessly. Once it's active, any new ticket added to a particular view on Zendesk will trigger the automation, creating a new deal on Pipedrive to match or updating one if it already exists—now start closing!

How this Zendesk-Pipedrive integration works

  1. A new ticket is created on Zendesk
  2. Zapier creates a new deal on Pipedrive, or updates one that exists.

Apps involved

  • Zendesk
  • Pipedrive
Add new Zendesk tickets to Pipedrive as deals
Zendesk integration logo

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Pipedrive integration logo

Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.

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