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Olark + Salesforce

Create leads on Salesforce for new transcripts on Olark

Feel like your customer follow-up process is crippled by manual entry bottlenecks? Setting up this Olark Salesforce integration will create an automated solution that should help with that: a new lead will then be created for every new transcript that pops up on Olark, adding all the details in for each so you never have to again!

Feel like your customer follow-up process is crippled by manual entry bottlenecks? Setting up this Olark Salesforce integration will create an automated solution that should help with that: a new lead will then be created for every new transcript that pops up on Olark, adding all the details in for each so you never have to again!

  1. When this happens...
    OlarkOlark
    New Transcript

    Triggers once when we get a new transcript.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Olark triggers, actions, and search

    New Message

    Triggers once for each message when we get a transcript.

    Trigger
    Instant
    Try It
    • Salesforce ObjectsRequired

    Trigger
    Scheduled
    Try It
  • Olark triggers, actions, and search

    New Transcript

    Triggers once when we get a new transcript.

    Trigger
    Instant
    Try It
    • History ObjectRequired

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search

    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer

    • Salesforce ObjectRequired

    Trigger
    Scheduled
    Try It
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About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.
Learn moreHelp

Related categories

  • Customer Support

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About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.

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