When this happens...
OlarkNew Transcript
Then do this...
SalesforceCreate Lead

Feel like your customer follow-up process is crippled by manual entry bottlenecks? Setting up this Olark Salesforce integration will create an automated solution that should help with that: a new lead will then be created for every new transcript that pops up on Olark, adding all the details in for each so you never have to again!

How It Works

  1. A new transcript is saved on Olark
  2. Zapier automatically creates a new lead on Salesforce

What You Need

  • Olark account
  • Salesforce account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Olark + Salesforce and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers once for each message when we get a transcript.

Create Lead

Create a new lead.

New Transcript

Triggers once when we get a new transcript.

Add a Lead to a Campaign

Add a lead to a campaign.

New Lead

Triggers when a new lead is created.

Create Custom Object

Create a new custom object (of the type you choose).

New Custom Object

Triggers when a new custom object (of the type you choose) is created.

Add a Contact to a Campaign

Add a contact to a campaign.

New Contact

Triggers when a new contact is created.

Create Contact

Create a new contact.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Salesforce is a leading enterprise customer relationship manager (CRM) application.

See Salesforce Integrations