Connect Notion and Zoho Desk to unlock the power of automation
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Set up your first integration
Quickly connect Notion to Zoho Desk with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Notion with Zoho Desk - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Database Item" from Notion.
Add your action
An action happens after the trigger—such as "Add Attachment" in Zoho Desk.
You’re connected!
Zapier seamlessly connects Notion and Zoho Desk, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- DatabaseRequired
- Filter by Creation Time
Try ItTriggerPolling- DatabaseRequired
Try ItTriggerPolling- PageRequired
- Block TypeRequired
- Content
- Programming Language
- Checked
- Icon (Emoji)
ActionWrite- PageRequired
- CommentRequired
ActionWrite
- Page_idRequired
Try ItTriggerPolling- DatabaseRequired
- ItemRequired
ActionWrite- DatabaseRequired
- Content
- Content Format
ActionWrite
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Practical ways you can use Notion and Zoho Desk
Log customer service tickets in Notion
When a new ticket is created in Zoho Desk, Zapier can automatically update a specific Notion database. This ensures IT teams have a single space for tracking customer issues and aligning them with other internal tasks.
IT
Collect marketing-related customer queries in Notion
When a new ticket is added in Zoho Desk under a specific department or category, Zapier can log the query in Notion. This helps streamline campaign refinement and customer engagement strategies.
Marketing & Marketing OpsTrack customer feedback for project planning
When a new comment is added to a ticket in Zoho Desk, Zapier can create a corresponding page in your Notion workspace. This keeps relevant insights organized for project management purposes and helps align customer needs with project goals.
Project ManagementLearn how to automate Notion on the Zapier blog
Frequently Asked Questions about Notion + Zoho Desk integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Notion and Zoho Desk
How can I trigger a Zoho Desk ticket creation from a new page in Notion?
You can set up an automation where the creation of a new page in Notion serves as the trigger. By using our integration, this trigger can prompt an action to create a new ticket in Zoho Desk automatically.
Is it possible to update Notion pages with Zoho Desk ticket information?
Yes, with our integration, you can configure an action that updates specific fields on a Notion page whenever there's activity or updates in a Zoho Desk ticket.
Can I automate the process of sending comments from Zoho Desk tickets to Notion?
Absolutely. You can create an automated workflow that triggers when a comment is added to a ticket in Zoho Desk, which then logs the comment into your designated Notion database or page.
What kind of actions can I perform on Zoho Desk from triggers in Notion?
Triggers in Notion like creating or updating a page can lead to various actions in Zoho Desk such as creating tickets, adding notes, or updating existing tickets associatively.
How do we ensure that only specific types of pages in Notion trigger actions in Zoho Desk?
You can set conditions and filters on your triggers so only pages with specific properties or tags will initiate designated actions within Zoho Desk.
Can information on ticket priority be transferred from Zoho Desk to Notion automatically?
Indeed. Our integration allows for priority status, among other data points, to be captured and transferred from Zoho Desk tickets directly into specified fields within your Notion pages.
How do we handle errors during integration between Notion and Zoho Desk?
If any errors occur during the automation process between these platforms, they will be logged and notified through our dashboard notifications, allowing you to address them promptly. We recommend setting up error-handling procedures within your workflow for seamless operations.
