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Connect Mojo Helpdesk and Telegram to unlock the power of automation

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Quickly connect Mojo Helpdesk to Telegram with a Zapier template.

Our most popular template

Send messages in Telegram for new tickets in Mojo Helpdesk
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Mojo Helpdesk + Telegram

Send messages in Telegram for new tickets in Mojo Helpdesk

Mojo Helpdesk + Telegram

How Zapier works

Zapier makes it easy to integrate Mojo Helpdesk with Telegram - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Ticket" from Mojo Helpdesk.

Add your action

An action happens after the trigger—such as "Send Message" in Telegram.

You’re connected!

Zapier seamlessly connects Mojo Helpdesk and Telegram, automating your workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

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Connect Mojo Helpdesk and Telegram to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Ticket
Triggers when new unassigned ticket is created.
Trigger
Polling
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New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Polling
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- Ticket Queue
  Required
- Title
  Required
- Description
  Required
- Priority
- User's email
- Due On
- Scheduled On
Action
Write
- Chat_id
  Required
- Text Format
- Message Text
  Required
Action
Write

New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Polling
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New User
Triggers when new user is created.
Trigger
Polling
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- Group
- Email
  Required
- First Name
  Required
- Last Name
- Send welcome email?
Action
Write
- Chat_id
  Required
- Poll Question Text
  Required
- Should the poll be anonymous?
  Required
- Poll Type
  Required
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

Learn how to automate Telegram on the Zapier blog

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

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Customer Support

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About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS Team Chat

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