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Mojo Helpdesk + Telegram

Send messages in Telegram for new tickets in Mojo Helpdesk

Stay on top of customer service with this easy automation. When a new ticket is received in Mojo Helpdesk, a message is immediately sent in Telegram. This workflow helps you instantly communicate and address customer issues, ensuring prompt and efficient customer service response.

Stay on top of customer service with this easy automation. When a new ticket is received in Mojo Helpdesk, a message is immediately sent in Telegram. This workflow helps you instantly communicate and address customer issues, ensuring prompt and efficient customer service response.

  1. When this happens...
    Mojo HelpdeskMojo Helpdesk
    New Ticket

    Triggers when new unassigned ticket is created.

    TriggerScheduled
  2. automatically do this!
    TelegramTelegram
    Send Message

    Sends a message from your bot.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Mojo Helpdesk triggers, actions, and search

    New Ticket

    Triggers when new unassigned ticket is created.

    Trigger
    Scheduled
    Try It
  • Mojo Helpdesk triggers, actions, and search

    New Ticket With Scheduled On

    Triggers when new unassigned ticket with a scheduled on date is created.

    Trigger
    Scheduled
    Try It
    • Ticket QueueRequired

    • TitleRequired

    • DescriptionRequired

    • Priority

    • User's email

    • Due On

    • Scheduled On

    Action
    Write
    • Chat IdRequired

    • Text Format

    • Message TextRequired

    Action
    Write
  • Mojo Helpdesk triggers, actions, and search

    New Ticket With Due On

    Triggers when new unassigned ticket with a due on date is created.

    Trigger
    Scheduled
    Try It
    • Group

    • EmailRequired

    • First NameRequired

    • Last Name

    • Send welcome email?

    Action
    Write
    • Chat IdRequired

    • Poll Question TextRequired

    • Should the poll be anonymous?Required

    • Poll TypeRequired

    • How long should the poll be open?

    • Send Closed Poll?

    • Send Silently?

    • Protect Content from forwarding and saving?

    Action
    Write
mojo-helpdesk logo
mojo-helpdesk logo

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.
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Related categories

  • Customer Support

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