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Zapier makes it easy to integrate Microsoft Dynamics 365 CRM with LinkedIn - no code necessary. See how you can get setup in minutes.

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Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM logo
Microsoft Dynamics 365 CRM
1. Choose trigger event
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LinkedIn
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LinkedIn
2. Choose action
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1. Select the event
Setup
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Microsoft Dynamics 365 CRM
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Account" from Microsoft Dynamics 365 CRM.

Add your action

An action happens after the trigger—such as "Create Company Update" in LinkedIn.

You’re connected!

Zapier seamlessly connects Microsoft Dynamics 365 CRM and LinkedIn, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Microsoft Dynamics 365 CRM triggers, actions, and search
    New Account

    Triggers when a new account is created.

    Trigger
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    • Custom Entity
      Required
    Trigger
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    • Info
    Trigger
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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Microsoft Dynamics 365 CRM and LinkedIn to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

Learn how to automate LinkedIn on the Zapier blog

Make work flow with AI

Level up your Microsoft Dynamics 365 CRM to LinkedIn integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Microsoft Dynamics 365 CRM + LinkedIn integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Dynamics 365 CRM and LinkedIn

What is required to integrate Microsoft Dynamics 365 CRM with LinkedIn?

To integrate Microsoft Dynamics 365 CRM with LinkedIn, you'll need an active subscription to both services. Ensure you have administrative access to configure the integration settings within both platforms. Additionally, configure a connector or third-party automation tool like Zapier to handle triggers and actions seamlessly between the two systems.

How can I use triggers in LinkedIn to update records in Dynamics 365 CRM?

You can set up triggers in LinkedIn, such as new lead generation form submissions, to automatically update or create records in Dynamics 365 CRM. This is achieved by configuring workflows or using a third-party tool that connects both platforms and maps fields appropriately.

Are there specific actions I can automate between LinkedIn and Dynamics 365 CRM?

Yes, you can automate several actions between LinkedIn and Dynamics 365 CRM such as syncing lead information, updating contact details, and logging activities like messages or comments directly into the CRM without manual entry using process automation tools.

Is it possible to import connections from LinkedIn into Microsoft Dynamics 365 CRM automatically?

Yes, you can automate the import of your LinkedIn connections into Microsoft Dynamics 365 CRM. By setting up automated workflows, your new connections can be added as contacts in the CRM system whenever they connect with you on LinkedIn.

Can we track LinkedIn interaction history within Dynamics 365 CRM?

While direct interaction tracking like messages isn't inherently supported, using integration tools allows for customizable workflows which could log summarized interactions or note comments into contact records in our Dynamics 365 CRM system when triggered by key updates on LinkedIn.

How do we synchronize new leads from a LinkedIn ad campaign into our Microsoft Dynamics 365 system?

By configuring a workflow that triggers when a new lead is captured through your LinkedIn ad campaign, information can be automatically synchronized into your Microsoft Dynamics 365 system. This setup typically involves mapping form fields directly from the ad campaign to relevant fields within the CRM.

What troubleshooting steps should I follow if data isn't syncing between LinkedIn and Dynamics 365?

If data isn’t syncing properly between LinkedIn and Dynamics 365 CRM, first ensure API permissions are correctly configured on both platforms. Verify that all necessary triggers are active and mapped fields are consistent. Check connectivity issues with any third-party automation service that handles this process. Finally, review error logs for specific troubleshooting insights.

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About Microsoft Dynamics 365 CRM
Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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About LinkedIn
LinkedIn is the world's largest social network for professionals. Manage your professional identity. Build and engage with your professional network. Access knowledge, insights and opportunities.
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