Connect LiveAgent to Jira Software Cloud and automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate LiveAgent with Jira Software Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from LiveAgent

A trigger is an event that starts your Zap and runs the workflow. For example, with LiveAgent, a trigger could be "New Customer (Experimental)."

A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Cloud

An action is what takes place after the automation is triggered. For example, with Jira Software Cloud, the action could be "Add Attachment to Issue."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected LiveAgent to Jira Software Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect LiveAgent and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

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With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect LiveAgent and Jira Software Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer (Experimental)
Triggers when a new customer is added to system. (uses API v3).
Trigger
Scheduled
Try It
- Email Address
  Required
- Name of Group
  Required
Action
Write
- Email
  Required
- Name of Group
  Required
- Gender
- Role
Action
Write
- Project
- Status
  Required
Trigger
Scheduled
Try It
- Project
- Status
  Required
Trigger
Scheduled
Try It

- Info
- Jira Cloud Site
  Required
- Email
  Required
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
Try It
- Issue
  Required
- Comment
  Required
Action
Write

- Issue
  Required
- User
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Summary
- Key
Action
Search
- Search by Parameter
  Required
Action
Search
- Summary
- Key
- Format_info
- Project
Action
Search or write

New Customer
Triggers when a new customer is added to system.
Trigger
Scheduled
Try It
- Department
  Required
- Email Address
  Required
- Subject
  Required
- Recipient Email
  Required
- Message
  Required
- Recipient Name
- CC Email Address
- Status
  Required
- Mail Messsage ID
- Do Not Send Mails
- Is Html Message
Action
Write
- Email Address
  Required
- Name of Group
  Required
Action
Write
- JQL
- Order_by
Trigger
Scheduled
Try It
- Info
- Jira Cloud Site
  Required
- Email
  Required
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Format_info
- Project
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Project
- Name of Group
  Required
Action
Search
- JQL
Action
Search
- Keyword
  Required
Action
Search

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About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

Related categories

Customer Support

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About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more Help

Related categories

Project Management

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