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Integrate LiveAgent with Jira Software Cloud to automate your work

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Jira Software CloudJira Software Cloud
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate LiveAgent with Jira Software Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from LiveAgent

A trigger is an event that starts your Zap and runs the workflow. For example, with LiveAgent, a trigger could be "New Customer (Experimental)."
A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Cloud

An action is what takes place after the automation is triggered. For example, with Jira Software Cloud, the action could be "Add Attachment to Issue."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected LiveAgent to Jira Software Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your LiveAgent to Jira Software Cloud integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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Connect LiveAgent and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect LiveAgent and Jira Software Cloud to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • LiveAgent triggers, actions, and search
    New Customer (Experimental)

    Triggers when a new customer is added to system. (uses API v3).

    Trigger
    Scheduled
    Try It
    • Email Address
      Required
    • Name of Group
      Required
    Action
    Write
    • Email
      Required
    • Name of Group
      Required
    • Gender
    • Role
    Action
    Write
    • Project
    • Status
      Required
    Trigger
    Scheduled
    Try It
  • LiveAgent triggers, actions, and search
    New Customer

    Triggers when a new customer is added to system.

    Trigger
    Scheduled
    Try It
    • Department
      Required
    • Email Address
      Required
    • Subject
      Required
    • Recipient Email
      Required
    • Message
      Required
    • Recipient Name
    • CC Email Address
    • Status
      Required
    • Mail Messsage ID
    • Do Not Send Mails
    • Is Html Message
    Action
    Write
    • Email Address
      Required
    • Name of Group
      Required
    Action
    Write
    • JQL
    • Order_by
    Trigger
    Scheduled
    Try It

Learn how to automate LiveAgent on the Zapier blog

Learn how to automate Jira Software Cloud on the Zapier blog

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About LiveAgent
LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more
Related categories
  • Customer Support
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    jira-software-cloud logo
    jira-software-cloud logo
    About Jira Software Cloud
    Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
    Learn moreHelp
    Related categories
    • Project Management

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