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Kit + Zendesk

Remove tags from Kit subscribers when new Zendesk tickets are created

Efficiently manage your customer support process by automatically removing a tag from a Kit subscriber when a new ticket is created in Zendesk. This workflow streamlines your follow-up process, ensuring that subscribers who have raised a support ticket no longer receive certain marketing communications until their issue is resolved. Save time and enhance your customer experience with this seamless automation.

Efficiently manage your customer support process by automatically removing a tag from a Kit subscriber when a new ticket is created in Zendesk. This workflow streamlines your follow-up process, ensuring that subscribers who have raised a support ticket no longer receive certain marketing communications until their issue is resolved. Save time and enhance your customer experience with this seamless automation.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerPolling
  2. automatically do this!
    KitKit
    Remove Tag From Subscriber

    Remove a specific tag from a subscriber if they have it.

    ActionWrite
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Supported triggers and actions

    • Organization

    Trigger
    Polling
    Try It
    • Organization

    Trigger
    Polling
    Try It
    • ViewRequired

    Trigger
    Polling
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Polling
    Try It
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kit logo

About Kit

Kit is an email marketing platform for professional bloggers. Easily create email sequences, tag subscribers, grow your list, and automate your email marketing.

Related categories

zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Related categories