Send Slack direct messages for new Intercom conversations
Keep on top of your customer relations with this workflow. As soon as a new conversation is initiated in Intercom, you'll receive a direct message in Slack. This real-time notification method frees you from constant manual monitoring and helps enhance your response speed, resulting in a smoother and more efficient communication channel for your business.
Keep on top of your customer relations with this workflow. As soon as a new conversation is initiated in Intercom, you'll receive a direct message in Slack. This real-time notification method frees you from constant manual monitoring and helps enhance your response speed, resulting in a smoother and more efficient communication channel for your business.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Send Direct Message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It