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Intercom + Slack

Send Slack channel messages for new tagged users in Intercom

When you tag users in your chat tool, you may want to notify your team immediately. This integration makes it easy by automatically sending a channel message in Slack when there is a new user tagged with a specific tag in Intercom. You'll always know when users are tagged in your chat tool.

When you tag users in your chat tool, you may want to notify your team immediately. This integration makes it easy by automatically sending a channel message in Slack when there is a new user tagged with a specific tag in Intercom. You'll always know when users are tagged in your chat tool.

  1. When this happens...
    IntercomIntercom
    Tag Added to User

    Triggers when a user is tagged.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Send Channel Message

    Post a new message to a specific #channel you choose. Can also schedule a message for later.

    ActionWrite
Try this template

Supported triggers and actions

What does this mean?
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Related categories

  • Customer Support

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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