Intercom + Slack
Send Slack direct messages for new Intercom conversations
Stay informed and respond quickly to new conversations in Intercom by setting up this seamless workflow. When a new conversation starts in Intercom, a direct message will be sent to your chosen Slack user or channel, ensuring that your support team is always in the loop and able to provide assistance promptly. This automation helps you reduce response times and provide better customer support.
Stay informed and respond quickly to new conversations in Intercom by setting up this seamless workflow. When a new conversation starts in Intercom, a direct message will be sent to your chosen Slack user or channel, ensuring that your support team is always in the loop and able to provide assistance promptly. This automation helps you reduce response times and provide better customer support.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Send Direct Message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
