I Done This + Groove Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect I Done This and Groove, with as many as 35 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect I Done This + Groove and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Groove
Customer Added

Triggers when a customer is created.

Groove
Create New Ticket

Starts a new ticket for your customer.

Groove
Customer Replied

Triggers when a customer replies to a ticket.

I Done This
Create Entry

Create a new entry

Groove
Ticket Started

Triggers when a new ticket is created.

Groove
Reopen Ticket

Changes the state of a ticket to "opened".

Groove
Ticket Tagged

Triggers when a ticket is tagged.

Groove
Change Assigned Agent

Assigns an agent to a ticket.

Groove
Ticket Assigned

Triggers when a ticket is assigned.

Groove
Close Ticket

Changes the state of a ticket to "closed".

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Become a Zapier Integration Partner

I Done This makes it easy to track and celebrate the progress that you and your colleagues make at work every day. We email you at day's end and ask, "What'd you get done today?" Just reply. The next morning, you'll get a digest that shows your team's accomplishments from yesterday. Start a conversation and share your thanks.

The simple helpdesk for SaaS and eCommerce businesses.

See Groove Integrations