Hilos + Zendesk integrations
Create tickets in Zendesk for new contacts joining inbound flow in Hilos
Initiate smooth customer support with this workflow that jumps into action when a new contact is added in the Hilos app. The process swiftly opens a new ticket in Zendesk, ensuring your team can start addressing concerns promptly. This setup not only maintains your customer service efficiency, but also enables you to focus more on providing solutions rather than manually entering data.
- When this happens...Contact Joined Inbound FlowTriggers when a contact sends a message that starts an inbound flow.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Hilos and Zendesk
Discover other triggers and actions you can use with Hilos and Zendesk
- New Contact
Triggers when an new contact is created.
Try ItTriggerInstant - Updated Contact
Triggers when an contact is updated.
Try ItTriggerInstant - Contact Joined Inbound Flow
Triggers when a contact sends a message that starts an inbound flow.
Try ItTriggerInstant - WhatsApp Phone NumberRequired
- Flow to startRequired
- First Name
- Last Name
- Email
- External URL
- Custom properties
ActionWrite
- Deleted Contact
Triggers when an contact is deleted.
Try ItTriggerInstant - Contact Completed Flow
Triggers when a contact completes a flow.
Try ItTriggerInstant - PhoneRequired
- First Name
- Last Name
- Email
- External URL
- Source
- Custom properties
- Tags
ActionWrite- WhatsApp Phone NumberRequired
- WhatsApp Template to sendRequired
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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