Hilos + Zendesk
Create tickets in Zendesk for new contacts joining inbound flow in Hilos
Initiate smooth customer support with this workflow that jumps into action when a new contact is added in the Hilos app. The process swiftly opens a new ticket in Zendesk, ensuring your team can start addressing concerns promptly. This setup not only maintains your customer service efficiency, but also enables you to focus more on providing solutions rather than manually entering data.
Initiate smooth customer support with this workflow that jumps into action when a new contact is added in the Hilos app. The process swiftly opens a new ticket in Zendesk, ensuring your team can start addressing concerns promptly. This setup not only maintains your customer service efficiency, but also enables you to focus more on providing solutions rather than manually entering data.
- When this happens...Contact Joined Inbound Flow
Triggers when a contact sends a message that starts an inbound flow.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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New Contact
Triggers when an new contact is created.
Try ItUpdated Contact
Triggers when an contact is updated.
Try ItContact Joined Inbound Flow
Triggers when a contact sends a message that starts an inbound flow.
Try ItWhatsApp Phone NumberRequired
Flow to startRequired
First Name
Last Name
Email
External URL
Custom properties
