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Hilos + Zendesk

Hilos + Zendesk

Hilos + Zendesk integrations

Create tickets in Zendesk for new contacts joining inbound flow in Hilos

Initiate smooth customer support with this workflow that jumps into action when a new contact is added in the Hilos app. The process swiftly opens a new ticket in Zendesk, ensuring your team can start addressing concerns promptly. This setup not only maintains your customer service efficiency, but also enables you to focus more on providing solutions rather than manually entering data.

  1. When this happens...
    Contact Joined Inbound Flow
    Contact Joined Inbound Flow
    Contact Joined Inbound FlowTriggers when a contact sends a message that starts an inbound flow.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with Hilos and Zendesk

Discover other triggers and actions you can use with Hilos and Zendesk

  • Hilos triggers, actions, and search
    New Contact

    Triggers when an new contact is created.

    Trigger
    Instant
    Try It
  • Hilos triggers, actions, and search
    Contact Joined Inbound Flow

    Triggers when a contact sends a message that starts an inbound flow.

    Trigger
    Instant
    Try It
    • WhatsApp Phone Number
      Required
    • Flow to start
      Required
    • First Name
    • Last Name
    • Email
    • External URL
    • Custom properties
    Action
    Write
  • Hilos triggers, actions, and search
    Contact Completed Flow

    Triggers when a contact completes a flow.

    Trigger
    Instant
    Try It
    • Phone
      Required
    • First Name
    • Last Name
    • Email
    • External URL
    • Source
    • Custom properties
    • Tags
    Action
    Write
    • WhatsApp Phone Number
      Required
    • WhatsApp Template to send
      Required
    Action
    Write
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About Hilos
Hilos is the full-stack for WhatsApp: get Business API Access, chat using our WhatsApp multi-agent Inbox and build automations that integrate with your existing tools (like your CRM).
Related categories
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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