Skip to content
Log inSign up

Connect Help Scout and Survicate to unlock the power of automation

  • No credit card required
  • Free forever for core features
  • 14-day trial for premium features and apps
Choose a Trigger
Choose an Action
Google Logo Start with Google for free

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Help Scout with Survicate - no code necessary. See how you can get setup in minutes.

Select a trigger from Help Scout

A trigger is an event that starts your Zap and runs the workflow. For example, with Help Scout, a trigger could be "Conversation Assigned."
A trigger is the event that kicks off your automated workflow.

Setup an action from Survicate

An action is what takes place after the automation is triggered. For example, with Survicate, the action could be "Create Note."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Help Scout to Survicate

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
G2 Badge - Most Implementable - Winter 2024
G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Help Scout to Survicate integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect Help Scout and Survicate to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    Trigger
    Scheduled
    Try It
    • Conversation ID
      Required
    • Text
      Required
    • Assigned User
      Required
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Email
      Required
    • Phone
    • Chat Handle
    • Social Profile
    • Website
    • Background
    • Organization
    • Location
    • Job Title
    • Address
    • Address
    • City
    • State / Province
    • Postal Code / ZIP Code
    • Country
    Action
    Write
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Mailbox
      Required
    • Assigned User
    • Tag
    • Status
    • Custom Fields
    Trigger
    Instant
    Try It
    • Subject
      Required
    • Mailbox
      Required
    • Customer Label
    • Customer ID
    • Customer's Email
    • From User
    • Thread Type
      Required
    • Text
      Required
    • Status
    • Assigned User
    • Tag
    • Cc
    • Bcc
    • Import Only
      Required
    • Trigger Auto Reply
    Action
    Write
    • Conversation ID
      Required
    • Customer ID
    • Text
      Required
    • Assigned User
      Required
    • Create as Draft
      Required
    Action
    Write

Learn how to automate Help Scout on the Zapier blog

Learn how to automate Survicate on the Zapier blog

help-scout logo
help-scout logo
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more
Related categories
  • Customer Support
Similar apps
Zendesk integrationsZendesk integrations
  • Zendesk
    • Customer Support
    Tender Support integrationsTender Support integrations
  • Tender Support
    • Customer Support
    Freshdesk integrationsFreshdesk integrations
  • Freshdesk
    • Customer Support
    survicate logo
    survicate logo
    About Survicate
    Survicate is an effortless survey tool that allows you to collect continuous customer feedback via email, web, in-product, and mobile apps.
    Learn more
    Related categories
    • Forms & Surveys
    Similar apps
    Zapier Interfaces integrationsZapier Interfaces integrations
  • Zapier Interfaces
    • App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

    Connect Help Scout to Survicate on the world's largest no-code automation platform

    Google Logo Sign up with Google