Help Scout

Help Scout + Reply Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Help Scout and Reply, with as many as 33 possible integrations. Are you ready to find your productivity superpowers?

It's easy to connect Help Scout + Reply and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
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New Customer

Triggers when a new customer is added.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Conversation Created

Triggers when a new conversation is created.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Tags Updated

Triggers when conversation tags are updated.

Add Note

Adds a note to existing conversation.

Prospect Finished

Triggers when a prospect finishes in terms of campaign.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

New Emails Sent

Triggers when new email sent (first step or follow-up).

Mark as Replied

Marks prospects as replied in some campaign.

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Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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Reply is a sales automation platform that puts outreach on autopilot, while still making each communication personal.

See Reply Integrations