Establish an immediate connection with your customers when you use this Intercom to Help Scout automation. Once set up, when you tag a new user in Intercom, Zapier will create a new conversation to your customer in Help Scout. Impress users with a fast turnaround when you use this integration from Zapier.
How It Works
- Tag a new user in Intercom
- Zapier creates a new conversation to customer in Help Scout
What You Need
- Intercom account
- Help Scout account
Why Zapier?
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It's easy to connect Help Scout + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new customer is added.
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
Triggers when a new conversation is created.
Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
Triggers when conversation tags are updated.
Adds a note to existing conversation.
Triggers when a conversation is assigned to agent.
Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.
Triggers when a new user is created.
Attach or remove a tag on a specific user.
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