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Help Scout + Intercom

Create Help Scout conversations with tagged Intercom users

  1. When this happens

    Step 1: Tag Added to User

  2. Then do this

    Step 2: Create Conversation

Establish an immediate connection with your customers when you use this Intercom to Help Scout automation. Once set up, when you tag a new user in Intercom, Zapier will create a new conversation to your customer in Help Scout. Impress users with a fast turnaround when you use this integration from Zapier.

How It Works

  1. Tag a new user in Intercom
  2. Zapier creates a new conversation to customer in Help Scout

What You Need

  • Intercom account
  • Help Scout account

Supported triggers and actions

What does this mean?
help-scout logo
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn More

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Customer Support

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intercom logo
intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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