Help Scout + Intercom
Create Help Scout conversations when new tags are added to Intercom leads
Connect your Intercom and Help Scout apps with this seamless automation to keep your customer support efficient and organized. When a tag is added to a lead in Intercom, a new conversation will be created in Help Scout, ensuring that your team can easily track and respond to customer inquiries. Streamline your workflow and provide top-notch support with this time-saving integration.
Connect your Intercom and Help Scout apps with this seamless automation to keep your customer support efficient and organized. When a tag is added to a lead in Intercom, a new conversation will be created in Help Scout, ensuring that your team can easily track and respond to customer inquiries. Streamline your workflow and provide top-notch support with this time-saving integration.
- When this happens...Tag Added to Lead
Triggers when a Lead is tagged.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
