• Help Scout logoHelp Scout logo
  • ClickSend SMS logoClickSend SMS logo

Help Scout + ClickSend SMS Integrations

How to connect Help Scout + ClickSend SMS

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  • Help Scout triggers, actions, and search
    Conversation Assigned
    Triggers when a conversation is assigned to agent.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Conversation Created
    Triggers when a new conversation is created.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    New Customer
    Triggers when a new customer is added.
    Trigger
    Scheduled
  • Help Scout triggers, actions, and search
    Tags Updated
    Triggers when conversation tags are updated.
    Trigger
    Instant
  • Help Scout triggers, actions, and search
    Add Note
    Adds a note to existing conversation.
    Action
    Write
  • Help Scout triggers, actions, and search
    Create Conversation
    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
    Action
    Write
  • Help Scout triggers, actions, and search
    Create Customer
    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).
    Action
    Write
  • Help Scout triggers, actions, and search
    Send Reply
    Replies to a conversation. Please note that this will send actual email to the customer unless
    Action
    Write
  • Help Scout

    Updates a customer's properties.

    Scheduled

    Action

  • Help Scout

    Find existing conversation using the supplied values. In case there are more conversations matching the criteria, the most recently updated one is selected.

    Scheduled

    Action

  • Help Scout

    Finds customer by email.

    Scheduled

    Action

  • Help Scout

    Find mailbox by name.

    Scheduled

    Action

  • Help Scout

    Finds user by email.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics over a given time range.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current day.

    Scheduled

    Action

  • Help Scout

    Get a user's support metrics for the current week.

    Scheduled

    Action

  • Help Scout

    Find or Create Conversation

    Scheduled

    Action

  • Help Scout

    Find or Create Customer

    Scheduled

    Action

  • ClickSend SMS

    Triggers when a new incoming sms is received.

    Instant

    Trigger

  • ClickSend SMS

    Creates a new contact in a list.

    Scheduled

    Action

  • ClickSend SMS

    Creates a new contact list.

    Scheduled

    Action

  • ClickSend SMS

    Delete specific contact from list based on the contact ID.

    Scheduled

    Action

  • ClickSend SMS

    Delete a specific contact list.

    Scheduled

    Action

  • ClickSend SMS

    Sends a new fax.

    Scheduled

    Action

  • ClickSend SMS

    Send a new MMS.

    Scheduled

    Action

  • ClickSend SMS

    Sends a postcard via the post. The PDF is printed and delivered to any address globally.

    Scheduled

    Action

  • ClickSend SMS

    Sends an A4 PDF document via the post. The PDF is printed, folded, inserted into an envelope and posted to any address globally.

    Scheduled

    Action

  • ClickSend SMS

    Sends a new SMS.

    Scheduled

    Action

  • ClickSend SMS

    Sends a new SMS to a list of contacts.

    Scheduled

    Action

  • ClickSend SMS

    Send a Voice Text-to-speech message to a mobile phone or landline.

    Scheduled

    Action

  • ClickSend SMS

    Search for a contact list based on name.

    Scheduled

    Action

  • ClickSend SMS

    Find a contact in a contact list based on email address.

    Scheduled

    Action

  • ClickSend SMS

    Find a contact in a contact list based on phone number.

    Scheduled

    Action

How Help Scout + ClickSend SMS Integrations Work

  1. Step 1: Authenticate Help Scout and ClickSend SMS.
    30 seconds
  2. Step 2: Pick one of the apps as a trigger, which will kick off your automation.
    15 seconds
  3. Step 3: Choose a resulting action from the other app.
    15 seconds
  4. Step 4: Select the data you want to send from one app to the other.
    2 minutes
  5. That’s it! More time to work on other things.
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

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clicksend logo
clicksend logo

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.
Learn more

Related categories

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