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Google My Business + Zendesk

Update Zendesk tickets for new Google My Business reviews

Connect your Google My Business and Zendesk apps with this seamless workflow to ensure timely responses to reviews. When a new review is received on Google My Business, a corresponding ticket will be updated in Zendesk, allowing your support team to manage and address feedback efficiently. Provide top-notch customer service by streamlining your review management process with this powerful automation.

Connect your Google My Business and Zendesk apps with this seamless workflow to ensure timely responses to reviews. When a new review is received on Google My Business, a corresponding ticket will be updated in Zendesk, allowing your support team to manage and address feedback efficiently. Provide top-notch customer service by streamlining your review management process with this powerful automation.

  1. When this happens...
    Google My BusinessGoogle My Business
    New Review

    Triggers when a new review is submitted for a specified location.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Account

    • LocationRequired

    Trigger
    Scheduled
    Try It
    • Review NameRequired

    • Your ReplyRequired

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • LocationRequired

    • SummaryRequired

    • Topic TypeRequired

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
google-my-business logo
google-my-business logo

About Google My Business

Google My Business launched as a way of giving business owners more control of what shows in the search results when someone searches a given business name.
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Related categories

  • Google
  • Website Builders

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