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Freshdesk + GitHub

Create GitHub issues for updated tickets on Freshdesk

If you're looking for a way to ensure your engineering reacts swiftly to your support issues, try this Freshdesk-GitHub integration. Once it's active, any updates to your Freshdesk tickets will create a new issue in a GitHub repo.

If you're looking for a way to ensure your engineering reacts swiftly to your support issues, try this Freshdesk-GitHub integration. Once it's active, any updates to your Freshdesk tickets will create a new issue in a GitHub repo.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    GitHubGitHub
    Create Issue

    Triggered when a new issue is created in a specific repo.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
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About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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Related categories

  • Customer Support

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