Formstack
When this happens...
FormstackNew Submission
Then do this...
IntercomCreate/Update User

If you're receiving new customer requests via Formstack, why not double up on your productivity and add them to your Intercom user base automatically? This Formstack Intercom automation can do this for you! Once you set up this integration, any new Formstack submission will trigger the creation or update of an Intercom user automatically and reliably.

Note: if there is no user with a matching email, a new user will be created in its place

How It Works

  1. A new submission is received via Formstack
  2. Zapier automatically creates or updates a user on Intercom

What You Need

  • Formstack account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Formstack + Intercom and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Submission

Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.

Create Submission

Creates a submission for a form in FormStack.

New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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Formstack is one of the easiest ways to build custom forms that let you collect data your way.

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

See Intercom Integrations