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Formstack + Freshservice

Create tickets in Freshservice for every new submission on Formstack

Streamline your order management process with this efficient workflow coupling Formstack and Freshservice. Every time a New Submission rolls in through Formstack, a corresponding ticket is initiated in Freshservice without you lifting a finger. This links both platforms seamlessly, reducing manual data entry and ensuring immediate order tracking updates, enhancing overall efficiency.

Streamline your order management process with this efficient workflow coupling Formstack and Freshservice. Every time a New Submission rolls in through Formstack, a corresponding ticket is initiated in Freshservice without you lifting a finger. This links both platforms seamlessly, reducing manual data entry and ensuring immediate order tracking updates, enhancing overall efficiency.

  1. When this happens...
    FormstackFormstack
    New Submission

    Triggers when a new added submission for a form is submitted. Uses webhooks for instant triggering.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Formstack triggers, actions, and search

    New Form

    Triggers when a new Form is created.

    Trigger
    Scheduled
    Try It
    • FormRequired

    • User Agent

    • Remote Address

    • Mark Submission as "read"?

    Action
    Write
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
    • FormRequired

    • Field identification

    Trigger
    Instant
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
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formstack logo

About Formstack

Formstack is one of the easiest ways to build custom forms that let you collect data your way.
Learn moreHelp

Related categories

  • Forms & Surveys

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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

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