forms.app + Front Integrations

How to connect forms.app + Front

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Supported triggers and actions

What does this mean?

- FormRequired
Trigger
Scheduled
Try It
- Team
  The Team that this Zap should be added to.
- RuleRequired
Trigger
Instant
Try It
- Team
  The Team that this Zap should be added to.
- Inboxes
  List of the inboxes the conversation is sent from. Specifying no inboxes will trigger the event for every outbound messages.
Trigger
Instant
Try It
- Conversation IDRequired
  The conversation for which to post a comment.
- AuthorRequired
  The teammate who should be the author of this comment.
- BodyRequired
  Plain text body of the comment
Action
Write
- Conversation IDRequired
  ID of the conversation to reply to. This value should start with "cnv_".
- Teammate
  The teammate to assign the conversation to. Leave blank to unassign the conversation.
Action
Write

- Team
  The ID of the team the contact should be associated to.
- Name
- Description
  Short description.
- Email Addresses
  List of the contact's email addresses.
- Phone Numbers
  List of the contact's phone numbers. Each phone number must be in the format "+# (###) ###-####", with spaces after the country code and area code.
- Links
  List of URLs (website, social media profile, ...).
- Groups
  List of the group names the contact belongs to. If a group doesn't exist in Front, it will automatically be created.
- Picture
  Picture of the contact.
- Custom Attributes
  Custom attributes of the Account. A mapping of the Custom Field name to Custom Attribute is expected. For example: "Job title": "CEO"
Action
Write
- Conversation IDRequired
  The ID of the conversation to create a draft reply for. Should look like "cnv_1234"
- Author
- To
  List of the recipient handles to draft the message to.
- Cc
  List of the recipient handles to cc on the draft.
- Bcc
  List of the recipient handles to bcc on the draft.
- Subject
  Subject of the draft message.
- BodyRequired
  Body of the message. Accepts plain text or HTML.
- Sharing
  Whether to share the draft when creating it. If the draft is not shared, it will only be visible to the author. If it is shared, it will be visible to all teammates with access to the conversation.
- Channel IDRequired
  Channel for which the draft should be created.
Action
Write

- Conversation IDRequired
  ID of the conversation, e.g. cnv_abc123
Action
Write
- Link IDRequired
Action
Write
- ChannelRequired
  Channel through which the message will be sent.
- Sender Name
  Sender's name.
- ToRequired
  List of the recipient handles to send the message to.
- Cc
  List of the recipient handles who will receive a copy of the message (for email messages only).
- BCC
  List of the recipient handles who will receive a blind copy of the message (for email only).
- Subject
  Subject of the message.
- BodyRequired
  Body of the message. Accepts plain text or HTML.
- Attachment
  File to attach to the message.
- Author
  Specifying an author will send the message on behalf of this teammate.
- Archive the Conversation
  Whether or not to archive the newly created conversation.
- Tags
  List of the tag names that will be added to the newly created conversation.
- Tag IDs
  List of Tag IDs.
Action
Write
- Account IDRequired
  ID of the Account to be updated.
- Name
  New name of the Account
- Description
  New description of the Account
- Email Domains
  New email domain(s) of the Account. All email domains that this account should have should be provided.
- Custom Attributes
  A mapping of the Custom Field name to value is expected. Only Custom Attributes that should be added or updated need to be included. The custom field name must match an account custom field created in Front (case sensitive).
  For example: "Job title": "CEO"
Action
Write
- Inbox
  Inbox to move the conversation to.
- Conversation IDRequired
- Assignee
  Teammate to assign the conversation to.
- Status
- Tags
  List of all the tags to apply to the conversation.
  This list will entirely replace the conversation tags meaning that new tags will be added and missing ones will be removed.
Action
Write
- Email Domain
  Email domain of the Account
- External ID
  External ID of the Account
- Account ID
  ID of the Account to be retrieved
Action
Search
- Email Domain
  Email domain of the Account
- External ID
  An optional unique identifier for this Account, usually from another data source like a CRM or internal system.
- Account ID
  ID of the Account to be retrieved
- Account NameRequired
  Name of the Account to be created
- Description
  Description of the Account to be created
- Email Domains
  Email domain(s) of the account to be created (ex. acme.com). Contacts with matching email domains will be automatically associated with this account.
- Custom Attributes
  A mapping of the Custom Field name to value is expected. For example: "Job title": "CEO". The custom field name must match an account custom field created in Front (case sensitive).
Action
Search or write

- Team
  The Team that this Zap should be added to.
- Inboxes
  List of the inboxes the conversation must be in. Leave this empty if you would like to have this Zap trigger on all inboxes.
Trigger
Instant
Try It
- Team
  The Team that this Zap should be added to.
- Inboxes
  List of the inboxes the conversation is received in. Specifying no inboxes will trigger the event for every incoming message.
Trigger
Instant
Try It
- Team
  The Team that this Zap should be added to.
Trigger
Instant
Try It
- Conversation IDRequired
- Links External URLsRequired
  External URLs of the Links to add to the Conversation (e.g. https://example.com/ORD-1234). If a Link already exists with a matching URL, that Link will be added. If not, a new Link will automatically be created.
Action
Write
- Account NameRequired
  Name of the Account to be created
- Description
  Description of the Account to be created
- Email Domains
  Email domain(s) of the account to be created (ex. acme.com). Contacts with matching email domains will be automatically associated with this account.
- External ID
  An optional unique identifier for this Account, usually from another data source like a CRM or internal system.
- Custom Attributes
  A mapping of the Custom Field name to value is expected. For example: "Job title": "CEO". The custom field name must match an account custom field created in Front (case sensitive).
Action
Write
- Channel IDRequired
  Channel for which the draft should be created.
- AuthorRequired
  Teammate on behalf of whom the draft will be created.
- To
  List of the recipient handles to draft the message to.
- cc
  List of the recipient handles to cc on the draft.
- bcc
  List of the recipient handles to bcc on the draft.
- Subject
  Subject of the draft message
- BodyRequired
  Body of the message. Accepts plain text or HTML.
- Sharing
  Whether to share the draft when creating it. If the draft is not shared, it will only be visible to the author. If it is shared, it will be visible to all teammates with access to the conversation.
Action
Write
- Name
  A display name for this LInk
- External URLRequired
  The identifying URL of the Link, usually pointing to a task/item/loan/shipment etc. in an external system. E.g. https://example.com/ORD-1234
Action
Write
- InboxRequired
  Inbox into which the message will be imported.
- Sender Name
  Name of the contact.
- Sender HandleRequired
  Can be an email address or a phone number.
- Sender Handle TypeRequired
- ToRequired
  List of the recipients the message has been sent to.
- Subject
- Body Format
  Set the format of the message body. The message body can be written in HTML or Markdown.
- BodyRequired
  Body of the message.
- DateRequired
  Date of the message.
- Attachment
  File to attach to the message.
- External IDRequired
  Unique identifier for the message. Duplicated external ID won't be imported.
- Message Type
- Message Direction
  Select "Inbound" if the message is received or "Outbound" if the message is sent.
- Author
  Teammate sending the message (Ignored if the message is inbound).
- Is ArchivedRequired
  Whether or not the message should be directly archived once imported.
- Should Skip RulesRequired
  Select "Skip Rules" if you want Front to skip applying rules to this message, or "Apply Rules" if you want Front to apply rules to this message.
- Thread Reference
  Messages with the same thread reference will be grouped in the same conversation.
Action
Write
- Conversation IDRequired
- Link IDsRequired
  IDs of the Links to remove from the Conversation (e.g. "top_123").
Action
Write
- Conversation IDRequired
  ID of the conversation to reply to. This value should start with "cnv_". Best if used with a Front message trigger.
- To
  List of the recipient handles who will receive this reply. By default Front will use the recipients of the last received message.
- Cc
  List of the recipient handles who will receive a copy of this reply. By default Front will use the cc'ed recipients of the last received message.
- BCC
  List of the recipient handles who will receive a blind copy of this reply.
- Subject
  Subject of the reply. By default, Front will reuse the subject of the conversation.
- BodyRequired
  Body of the reply.
- Attachment
  File to attach to the message.
- Channel
  Channel through which the reply should be sent. Mandatory only if the conversation has been imported with the API (no channels) or has been received on multiple channels.
- Tags
  List of the tag names that will be added to the conversation.
- Tag IDs
  List of Tag IDs.
- Archive the Conversation
  Whether or not to archive the conversation after sending the reply.
Action
Write
- ContactRequired
- Name
- Description
  Short description about the contact.
- Links
  List of URLs (website, social media profile, ...).
- Groups
  List of the group names the contact belongs to. If a group doesn't exist in Front, it will automatically be created. If the "Remove Contact From Every Group" option is checked, this field is ignored and the contact will not belong to any groups.
- Remove Contact From Every Group
  Checking this option will make sure the contact does not belong to any group. Checking this option will override the "Groups" field above.
- Picture
  Picture of the contact.
- Custom Attributes
  Custom attributes of the Account. A mapping of the Custom Field name to Custom Attribute is expected. IMPORTANT NOTE: ALL custom attributes that you wish to keep on the Contact must be provided. Any custom attributes that currently exist on the Contact that are not provided will be removed.
  For example: "Job title": "CEO"
Action
Write
- Link IDRequired
- NameRequired
  New name of the Link.
Action
Write
- Handle SourceRequired
  Email or phone number of contact.
- HandleRequired
  Handle of the contact (email address, phone number, twitter username, ...).
Action
Search
- Handle SourceRequired
  Email or phone number of contact.
- HandleRequired
  Handle of the contact (email address, phone number, twitter username, ...).
- Team
  The ID of the team the contact should be associated to.
- Name
- Description
  Short description.
- Email Addresses
  List of the contact's email addresses.
- Phone Numbers
  List of the contact's phone numbers. Each phone number must be in the format "+# (###) ###-####", with spaces after the country code and area code.
- Links
  List of URLs (website, social media profile, ...).
- Groups
  List of the group names the contact belongs to. If a group doesn't exist in Front, it will automatically be created.
- Picture
  Picture of the contact.
- Custom Attributes
  Custom attributes of the Account. A mapping of the Custom Field name to Custom Attribute is expected. For example: "Job title": "CEO"
Action
Search or write

How forms.app + Front Integrations Work

Step 1: Authenticate forms.app and Front.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect forms.app + Front

About forms.app

forms.app is a platform where you can build forms, share them and get responses. You can create sales order form and collect payment, too.

Learn more

Related categories

Forms & Surveys

About Front

Front is the shared inbox for teams that brings your email, communication channels, and apps into one platform for collaboration.

Learn more

Related categories

Similar apps

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forms.app + Front Integrations

How to connect forms.app + Front

Connect your apps and automate workflows

New Form Submission

Rule Triggered

Team

RuleRequired

New Outbound Message

Team

Inboxes

Add Comment

Conversation IDRequired

AuthorRequired

BodyRequired

Assign or Unassign Conversation

Conversation IDRequired

Teammate

Create Contact

Team

Name

Description

Email Addresses

Phone Numbers

Links

Groups

Picture

Custom Attributes

Create Draft Reply

Conversation IDRequired

Author

To

Cc

Bcc

Subject

BodyRequired

Sharing

Channel IDRequired

Get Conversation Last Message

Conversation IDRequired

List Link Conversations

Link IDRequired

Send Message

ChannelRequired

Sender Name

ToRequired

Cc

BCC

Subject

BodyRequired

Attachment

Author

Archive the Conversation

Tags

Tag IDs

Update Account

Account IDRequired

Name

Description

Email Domains

Custom Attributes

Update Conversation

Inbox

Conversation IDRequired

Assignee

Status

Tags

Find Account

Email Domain

External ID

Account ID

Find or Create Account

Email Domain

External ID

Account ID

Account NameRequired

Description

Email Domains

Custom Attributes

New Comment

Team