Crisp Help & Support

What Crisp Triggers and Actions are Supported

Supported Triggers#

  • New Contact - Triggers when a new contact is created.
  • Message Incoming - Triggers when a visitor sends a message.
  • New Conversation - Triggers when a new conversation is created.
  • Conversation Segments Updated - Triggers when a segment is added or removed in a conversation.
  • Message Sent - Triggers when an operator sends a message
  • Conversation Custom Data Updated - Triggers when custom data is added or removed in a conversation. ## Supported Searches
  • Search for Conversation - Search previous Crisp conversations using a search query (an email, username, or word). ## Supported Actions
  • Create/Update Contact - Creates/Update a contact
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How to Get Started with Crisp on Zapier

When you start creating a Crisp Zap, you will be asked to connect your Crisp account.

Click to connect  Crisp

When you click connect, you will then be asked to enter your Crisp username and password.

Crisp username and password

If those steps were correct, you'll get sent back to your Zap where you will now have your Crisp account successfully connected!

 Crisp connection successfull

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Common Problems with Crisp on Zapier

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!

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Need More Help? - Our support team is happy to help -- send us a message

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Getting Started with Zapier

Need more help? Try the Zapier Help Center