ChargeDesk Integrations

Customer Support

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Quickly automate ChargeDesk integrations with Zapier's templates

Create Zendesk users for new first payments in ChargeDesk
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ChargeDesk + Zendesk
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When this happens
Step 1: Customer First Paid
Then do this
Step 2: Create User
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Create Zendesk users for new first payments in ChargeDesk
Premium
Create Zendesk users for new first payments in ChargeDesk
ChargeDesk + Zendesk
Add new ChargeDesk customers as Intercom users
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ChargeDesk + Intercom
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When this happens
Step 1: Customer Created
Then do this
Step 2: Create User
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Add new ChargeDesk customers as Intercom users
Add new ChargeDesk customers as Intercom users
ChargeDesk + Intercom
Add new agent logs created in ChargeDesk to rows in Google Sheets
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ChargeDesk + Google Sheets
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When this happens
Step 1: Agent Log Created
Then do this
Step 2: Create Spreadsheet Row
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Add new agent logs created in ChargeDesk to rows in Google Sheets
Add new agent logs created in ChargeDesk to rows in Google Sheets
ChargeDesk + Google Sheets
Add new ChargeDesk charges to QuickBooks Online invoices
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ChargeDesk + QuickBooks Online
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When this happens
Step 1: Charge Created
Then do this
Step 2: Create Invoice
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Add new ChargeDesk charges to QuickBooks Online invoices
Premium
Add new ChargeDesk charges to QuickBooks Online invoices
ChargeDesk + QuickBooks Online

Supported triggers and actions

What does this mean?

Agent Log Created
Triggers when a new Agent Log is created.
Trigger
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Charge Created
Triggers when a new charge is created or imported.
Trigger
Instant
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Charge Updated
Triggers when a charge is updated.
Trigger
Instant
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Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Subscription Canceled
Triggers when a subscription is canceled or unpaid.
Trigger
Instant
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Subscription Updated
Triggers when a subscription is updated.
Trigger
Instant
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- AmountRequired
  A string representing the amount the charge was for. This amount must be in decimal format with period (.) separating the whole and fractional parts, for example USD is displayed in the usual '29.90' format where the amount is 29 dollars and 90 cents. In German, € 1 234,56 becomes '1234.56' Do not include the currency symbol such as $ or €
- CurrencyRequired
  A 3 letter code representing the currency the charge was made in. Refer to the link below for a list of supported currency codes.
- Description
  Describes what this charge is for. Can be shown on receipts and invoices.
- Contact
  The email address of the customer to send an invoice to. If you have activated SMS payment requests, this can be a mobile phone number. ChargeDesk will recognise phone numbers in most formats, but we recommend including a country code for reliability. If not set, a payment request page will be generated only and no email or SMS will be sent.
- Customer ID
  If this invoice is being sent to an existing customer, this field should be used to tie the charge to that customer.
- Product ID
  Only used when creating a subscription or invoicing a product. Needs to match the ID of a product you have created or imported to ChargeDesk.
- Using
  Can be set to 'invoice' to indicate this is a payment request. Set to 'card' to charge an existing card on file for the customer.
Action
Write

- Customer ID
  Only return customers matching this customer id.
- Email
  Only return customers matching this email.
- Name
  Only return customers matching this name.
- Username
  Only return customers matching this username.
Action
Search

Charge Failed
Triggers when a charge fails.
Trigger
Instant
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Request Paid
Triggers when a payment request is successfully paid by a customer.
Trigger
Instant
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Customer First Paid
Triggers when a customer makes their first payment.
Trigger
Instant
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Customer Updated
Triggers when a customer is updated.
Trigger
Instant
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Subscription Created
Triggers when a new subscription is created.
Trigger
Instant
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- Subscription IDRequired
  The ID of the subscription to cancel.
- When
  May not be supported for all gateways. Defines when the subscription should be cancelled (at period end or immediately). Using 'suspend' will allow the subscription to be reactivated later for gateways where it is supported.
- Refund
  Should the subscription be refunded at the same time it is cancelled? Only supported if 'when' is 'immediately'. A 'partial' refund will perform a pro-rated refund of the customer's latest payment.
Action
Write
- Query
  Only return charges which match the given query. The query will run against any searchable field.
- Customer ID
  Only return charges from customers matching this customer ID.
- Customer Email
  Only return charges from customers matching this email.
- Status
  Only return charges in a certain state. Can be 'pending', 'paid', 'partially refunded', 'refunded', 'failed', 'authorized', 'void', 'invoiced', 'invoice canceled', 'unpaid', 'past due', 'subscription pending', 'disputed', 'trial' or 'credit'.
- Count
  Maximum of charges to return per request in the response. Must be between 1 and 500.
Action
Search

About ChargeDesk

ChargeDesk helps you manage your customer payments inside of your helpdesk. This integration helps you automate tasks such as exporting charge or customer data, automatically requesting payments and cancelling subscriptions.

Related categories

Customer Support

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