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Zapier makes it easy to integrate CallRail with Shopify - no code necessary. See how you can get setup in minutes.

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CallRail
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CallRail
1. Choose trigger event
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Shopify
2. Choose action
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1. Select the event
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CallRail
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Phone Call Completed" from CallRail.

Add your action

An action happens after the trigger—such as "Add Line Item to Order" in Shopify.

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Zapier seamlessly connects CallRail and Shopify, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

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Connect CallRail and Shopify to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Learn how to automate CallRail on the Zapier blog

Learn how to automate Shopify on the Zapier blog

Make work flow with AI

Level up your CallRail to Shopify integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about CallRail + Shopify integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CallRail and Shopify

How do I integrate CallRail with Shopify?

You can integrate CallRail with Shopify by using our platform to set up specific triggers and actions that connect the two services. Triggers can include new calls in CallRail, and actions might involve creating or updating customer records in Shopify.

Can I track calls from Shopify customers using CallRail?

Yes, by integrating CallRail with your Shopify store, you can track calls from customers. When a call is received, we can trigger an action to log the call details directly into your Shopify account.

What types of triggers are available for CallRail and Shopify integration?

For the integration between CallRail and Shopify, common triggers include receiving a new call in CallRail or a new order being placed in Shopify. These triggers can initiate actions such as updating customer information or tracking sales performance.

Is it possible to update my customer database on Shopify when a tracked call is made in CallRail?

Absolutely! With our integration, you can set up an action so that whenever a tracked call is logged in CallRail, it automatically updates the respective customer's data on your Shopify platform.

Do I need any coding skills to set up the integration between CallRail and Shopify?

No coding skills are needed to integrate CallRail with Shopify through our platform. The process involves selecting from predefined triggers and actions to automate workflows between your systems.

Can I automate notifications for incoming sales calls linked with my products on Shopify using this integration?

Yes, automated notifications can be set up. For example, if an incoming call relates to a specific product sold on your Shopify store, we can trigger email or SMS notifications to alert you or your team.

How do I ensure data consistency between CallRail and my online store on Shopify through this integration?

By configuring accurate mapping of fields during setup, such as customer names and phone numbers, you ensure that data updates made through incoming calls in CallRail are reflected consistently within your Shopify database.

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About CallRail
CallRail is an analytics platform designed for those who rely on quality calls and inbound leads to measure success.
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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