Send Gmail emails for AskNicely responses with scores of less than 7

Make sure your team can take immediate action if you receive negative feedback from your NPS survey. Use this Zap to automatically send Gmail emails when you receive a new AskNicely response that gives you a score of 6 or less. That way, you can reach out to that customer right away and give them the support they need.

How this AskNicely-Gmail integration works

  1. A new AskNicely response is created
  2. Zapier checks to see if the NPS score from the response is 6 or less. If not, the Zap stops running here. If so, the Zap will continue to the next step.
  3. Zapier sends an email via Gmail

Apps involved

  • AskNicely
  • Filter by Zapier
  • Gmail
Send Gmail emails for AskNicely responses with scores of less than 7
AskNicely integration logo

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

Gmail integration logo

Gmail is a free advertising-supported email service provided by Google. It's one of the most popular email services in the world.

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