Put AI Chat for Business to work with AI and enterprise-grade automation
Automate smarter with AI Chat for Business and scale with confidence. Zapier is built for enterprise-grade security, compliance, and performance.
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Or pick an app to pair with
ActiveCampaign
Marketing Automation
ActiveCampaign
Marketing Automation
ActiveCampaign
Marketing Automation
Join millions worldwide who automate their work using Zapier
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Conversation Rated
Triggers when a conversation receives a satisfaction rating.
Try ItTriggerPolling - New Lead
Triggers when a lead is captured or scored.
Try ItTriggerPolling - New Contact
Triggers when a new contact is created in your organization.
Try ItTriggerPolling - Contact IDRequired
- TagRequired
ActionWrite
- New Handoff Request
Triggers when a visitor requests a human agent.
Try ItTriggerPolling - Low Satisfaction Rating
Triggers when a conversation receives a 1 or 2 star rating.
Try ItTriggerPolling - New Conversation
Triggers when a new conversation is started with a bot.
Try ItTriggerPolling - EmailRequired
- Name
- Phone
- Company
- Tags
- Lead Status
- Lead Score
- Lead Source
ActionWrite
For builders
Let your AI safely access AI Chat for Business
Go beyond Zap workflows. Install Zapier in your AI to call AI Chat for Business actions directly from your agents—with governance built in. Authenticate once. Revoke access anytime.
No code
Install Zapier MCPCall actions in natural language with Zapier MCP
Act in AI Chat for Business from your AI—no exposed credentials, and you control which actions your AI can touch. One install covers 9,000+ other apps.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · Any MCP-compatible AI
Code
Open the SDK docsWork in code with the Zapier SDK
Expose AI Chat for Business actions from backend services, scripts, or agent code. Zapier handles the OAuth and scoped permissions. Access 9,000+ apps, plus thousands more with .fetch().
Install
npm install @zapier/zapier-sdk npm install -D @zapier/zapier-sdk-cli zapier-sdk login # create a AI Chat for Business connection @ https://zapier.com/app/assets/connections
Run an action
// Typescript
import { createZapierSdk } from "@zapier/zapier-sdk";
const zapier = createZapierSdk();
const { data: connection } = await zapier.findFirstConnection({ app: "ai-chat-for-business", owner: "me" });
await zapier.runAction({
app: 'ai-chat-for-business',
action: 'add_contact_tag',
connection: connection.id,
input: {
{inputKeyValuePairs}
},
});Direct API calls to raw endpoints through fetch are not yet subject to org-level app and action restrictions.
AI Chat for Business Help & Support
Common questions
Related categories