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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Conversation Rated
Triggers when a conversation receives a satisfaction rating.
Try ItTriggerPolling - New Lead
Triggers when a lead is captured or scored.
Try ItTriggerPolling - New Contact
Triggers when a new contact is created in your organization.
Try ItTriggerPolling - Contact IDRequired
- TagRequired
ActionWrite
- New Handoff Request
Triggers when a visitor requests a human agent.
Try ItTriggerPolling - Low Satisfaction Rating
Triggers when a conversation receives a 1 or 2 star rating.
Try ItTriggerPolling - New Conversation
Triggers when a new conversation is started with a bot.
Try ItTriggerPolling - EmailRequired
- Name
- Phone
- Company
- Tags
- Lead Status
- Lead Score
- Lead Source
ActionWrite
AI Chat for Business Help & Support
Common questions
Related categories