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Zapier makes it easy to integrate ActiveCampaign with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.
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ActiveCampaign
ActiveCampaign
1. Choose trigger event
Microsoft Dynamics 365 CRM
Microsoft Dynamics 365 CRM
2. Choose action
1. Select the event
Setup
Test
ActiveCampaign
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "New or Updated Custom Object Record" from ActiveCampaign.
Add your action
An action happens after the trigger—such as "Create Account" in Microsoft Dynamics 365 CRM.
You’re connected!
Zapier seamlessly connects ActiveCampaign and Microsoft Dynamics 365 CRM, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Create a new record or update an existing record in your app.
Info
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Customer type
Required
Owner
Status
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Owner
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Account
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Contact
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Case/Incident
Required
State
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Lead
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Order
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Custom Entity
Required
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Action
This is an event a Zap performs.
Search
Find existing data in your app
State Code
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Contact ID
Match if any of the fields match (otherwise only match if all the fields match)
Action
This is an event a Zap performs.
Search
Find existing data in your app
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Info
Info_field_enable
Custom Entity
Required
Match if any of the fields match (otherwise only match if all the fields match)
Search By Email Only
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
Info
Info_field_enable
Match if any of the fields match (otherwise only match if all the fields match)
Owner
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use ActiveCampaign and Microsoft Dynamics 365 CRM with AI agents and code
Beyond Zap workflows. Call ActiveCampaign and Microsoft Dynamics 365 CRM actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose ActiveCampaign and Microsoft Dynamics 365 CRM actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Create Account
Create Account
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Practical ways you can use ActiveCampaign and Microsoft Dynamics 365 CRM
Add notes to deals.
When a note is added to a contact in ActiveCampaign, Zapier generates a corresponding note within deals in Microsoft Dynamics 365 CRM. This streamlines documentation and ensures easy data access for decision-making.
When a new lead is created in Microsoft Dynamics 365 CRM, Zapier adds a tag in ActiveCampaign to categorize the lead. This helps the data team classify customer data for analysis more efficiently.
When a new contact is added in ActiveCampaign, Zapier automatically creates the same contact in Microsoft Dynamics 365 CRM to ensure consistency and up-to-date records across platforms.
Learn how to automate ActiveCampaign on the Zapier blog
Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog
Make work flow with AI
Level up your ActiveCampaign to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about ActiveCampaign + Microsoft Dynamics 365 CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ActiveCampaign and Microsoft Dynamics 365 CRM
How do I set up the integration between ActiveCampaign and Microsoft Dynamics 365 CRM?
To set up the integration, navigate to our platform and select ActiveCampaign and Microsoft Dynamics 365 CRM as your apps. Follow the step-by-step instructions to authenticate both accounts. Once authenticated, you can create workflows to automate your tasks.
What are some common triggers in ActiveCampaign for this integration?
Common triggers in ActiveCampaign include new contact creation, updated contacts, email link clicks, email opens, and tag application. These can initiate automated actions within Microsoft Dynamics 365 CRM.
What actions can be performed in Microsoft Dynamics 365 CRM as part of this integration?
Using this integration, you can create or update records like contacts, leads, or opportunities in Microsoft Dynamics 365 CRM based on triggers from ActiveCampaign.
Can I map custom fields between ActiveCampaign and Microsoft Dynamics 365 CRM?
Yes, custom fields can be mapped between both applications. During setup, you'll have the option to map fields specifically according to your organizational needs.
How often does data sync between ActiveCampaign and Microsoft Dynamics 365 CRM?
Data sync frequency can be configured depending on your specific requirements. Typically, data is synced in near real-time when a trigger event occurs.
Is it possible to trigger workflows based on specific tags in ActiveCampaign?
Absolutely! When a tag is added or removed from a contact in ActiveCampaign, it can trigger various workflows within Microsoft Dynamics 365 CRM to update records or initiate processes automatically.
Do I need technical skills to use this integration effectively?
No technical skills are needed. Our platform provides an intuitive interface that makes it easy for anyone to set up and manage integrations between ActiveCampaign and Microsoft Dynamics 365 CRM without any coding knowledge.
About ActiveCampaign
ActiveCampaign is an autonomous marketing platform built to transform how marketers, agencies, and business owners work.