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Choose an Action
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Zapier makes it easy to integrate RSS by Zapier with SysAid - no code necessary. See how you can get setup in minutes.

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RSS by Zapier
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RSS by Zapier
1. Choose trigger event
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SysAid
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SysAid
2. Choose action
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1. Select the event
Setup
Test
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RSS by Zapier
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Items in Multiple Feeds" from RSS by Zapier.

Add your action

An action happens after the trigger—such as "Create Service Record" in SysAid.

You’re connected!

Zapier seamlessly connects RSS by Zapier and SysAid, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Feed URLs
      Required
    • What Triggers a New Feed Item?
    Trigger
    Polling
    Try It
    • Feed Title
    • Max Records
    • Item Title
      Required
    • Source URL
      Required
    • Content
      Required
    • Automatically Truncate Messages over 10KB?
    • Author_name
    • Author_email
    • Author_link
    • Media URL
    • Media MIME Type
    • Media Length in Bytes
    • Pubdate
    Action
    Write
    • User Defined Name
      Required
    • Service Record Type
    • Title
    • Description
    • Category
    • Status
    • Request user
    • Assigned to
    • Admin group
    • Company
    • Email Account
    • Impact
    • Location
    • Main CI
    • Priority
    • Responsible Admin
    • SR Custom Int 1
    • SR Custom Int 2
    • SR Custom List 1
    • SR Custom List 2
    • SR Custom Text 1
    • SR Custom Text 2
    • Sub Type
    • Urgency
    • Weight
    Trigger
    Instant
    Try It
    • User Defined Name
      Required
    • # (SR ID)
      Required
    • Urgency
    • Priority
    • Impact
    • Title
    • Description
    • Admin group
    • Assigned to
    • Classification
    • Closure Information
    • Followup Actual Date
    • Followup Planned Date
    • Followup Text
    • Followup User
    • Location
    • Main CI
    • Resolution
    • Responsible Admin
    • Solution
    • SR Custom Date 1
    • SR Custom Date 2
    • SR Custom Int 1
    • SR Custom Int 2
    • SR Custom List 1
    • SR Custom List 2
    • SR Custom Text 1
    • SR Custom Text 2
    • Success Rating
    • Weight
    • Workaround
    Action
    Write
    • Feed URL
      Required
    • Username
    • Password
    • What Triggers a New Feed Item?
    Trigger
    Polling
    Try It
    • User Defined Name
      Required
    • Service Record Type
    • Title
    • Description
    • Category
    • Status
    • Request user
    • Assigned to
    • Admin group
    • Company
    • Email Account
    • Impact
    • Location
    • Main CI
    • Priority
    • Responsible Admin
    • SR Custom Int 1
    • SR Custom Int 2
    • SR Custom List 1
    • SR Custom List 2
    • SR Custom Text 1
    • SR Custom Text 2
    • Sub Type
    • Urgency
    • Weight
    Trigger
    Instant
    Try It
    • User Defined Name
      Required
    • Service Record Type
      Required
    • Request user
    • Title
      Required
    • Description
      Required
    • Admin group
    • Assigned to
    • Classification
    • Closure Information
    • Followup Actual Date
    • Followup Planned Date
    • Followup Text
    • Followup User
    • Impact
    • Location
    • Main CI
    • Priority
    • Resolution
    • Responsible Admin
    • Solution
    • SR Custom Date 1
    • SR Custom Date 2
    • SR Custom Int 1
    • SR Custom Int 2
    • SR Custom List 1
    • SR Custom List 2
    • SR Custom Text 1
    • SR Custom Text 2
    • Success Rating
    • Urgency
    • Weight
    • Workaround
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect RSS by Zapier and SysAid to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate RSS by Zapier on the Zapier blog

Make work flow with AI

Level up your RSS by Zapier to SysAid integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.
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About RSS by Zapier
RSS (really simple syndication) is pretty much the industry standard for feed readers. You'll find RSS feeds in almost every app imaginable.
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About SysAid
SysAid is a service automation company delivering software for organizations that want to get more done.
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