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Set up your first integration
Quickly connect Tidio to RingCentral with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Tidio with RingCentral - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.
Add your action
An action happens after the trigger—such as "Create Contact" in RingCentral.
You’re connected!
Zapier seamlessly connects Tidio and RingCentral, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Send to Zapier NodeRequired
Try ItTriggerInstant- Call Ended
Triggers when a call has been ended.
Try ItTriggerInstant - Missed Call
Triggers when there is a new missed call.
Try ItTriggerInstant
- Description
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Try ItTriggerPolling- Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Try ItTriggerInstant - Delay By
Try ItTriggerPolling- Type
- StatusRequired
Try ItTriggerInstant
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Connect Tidio and RingCentral to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate RingCentral on the Zapier blog
Frequently Asked Questions about Tidio + RingCentral integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and RingCentral
How do I set up the integration between Tidio and RingCentral?
To set up the integration between Tidio and RingCentral, we start by using our automation platform, where you can create workflows that connect Tidio and RingCentral. First, you'll need to authenticate both accounts on our platform. Once done, you can create triggers in Tidio such as 'New Chat Message' that will initiate RingCentral actions like 'Send SMS'. Follow the detailed steps in our integration guide to ensure everything is connected properly.
What triggers are available when integrating Tidio with RingCentral?
When integrating Tidio with RingCentral, available triggers from Tidio include events like 'New Contact', 'New Chat Message', and 'Tag Added'. These triggers allow actions to be performed in RingCentral based on these specific events happening within your Tidio account.
Can I receive notifications for new chat messages from Tidio directly in RingCentral?
Absolutely! You can set a trigger in Tidio for 'New Chat Message' which can then perform an action in RingCentral such as sending a notification via text message or other communication platforms connected through RingCentral.
What actions can be automated in RingCentral when integrated with Tidio?
With the integration, you can automate several actions within RingCentral. Some key actions include sending SMS messages, creating new contacts or tasks based on incoming data from Tidio, or even starting calls. These actions help streamline communication directly from your existing chat interactions.
Is there a limit to the number of integrations I can set up between Tidio and RingCentral?
There is no specific limit to the number of integrations you can set up between Tidio and RingCentral through our platform. However, it's important to monitor your account's operational capabilities and subscription plan restrictions which might impact how many active workflows you can run concurrently.
How secure is my data when integrating Tidio with RingCentral?
We prioritize security at every stage of the integration process. Both Tidio and RingCentral use secure API connections facilitated by our platform, ensuring all data transfers are encrypted. Moreover, we comply with major data protection regulations globally to keep your information safe.
Can I customize the workflow logic between Tidio and RingCentral beyond predefined templates?
Yes, our automation tool allows users to customize workflows extensively beyond predefined templates. You can add conditional logic, multiple steps across different applications, and tailor each trigger-action pair according to specific business needs. This flexibility enables a more personalized automation experience.
