Connect LiveChat and twiinworkspace to unlock the power of automation

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Choose a Trigger

Choose an Action

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Quickly connect LiveChat to twiinworkspace with a Zapier template.

Our most popular template

Generate new twiinworkspace enquiries from completed LiveChat chats
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LiveChat + twiinworkspace

Generate new twiinworkspace enquiries from completed LiveChat chats

Details

Try it

LiveChat + twiinworkspace

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate LiveChat with twiinworkspace - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.

Add your action

An action happens after the trigger—such as "Create Enquiry" in twiinworkspace.

You’re connected!

Zapier seamlessly connects LiveChat and twiinworkspace, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chat Changed
Triggers when the tag list for a particular chat was changed.
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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Client Deactivated
Triggers when a Client is deactivated
Trigger
Instant
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Contact Created
Triggers when a Contact is created.
Trigger
Instant
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Contact Updated
Triggers when a Contact is created
Trigger
Instant
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Lead Created
Triggers when a new Lead is created in twiinsales
Trigger
Instant
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- lead dadi reference
- enquiry stream
- reference
- company
- contact name
- email
- telephone
- website
- quality of service
- space type
- location
- size
- budget
- timing
- workstations
- duration
- other
- address1
- address2
- address3
- town
- county
- postcode
- country
- Source
- Type
- Buildings
Action
Write

Finished Chat
Triggers when the chat is ended.
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Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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Client Created
Triggers when a new Client is created.
Trigger
Instant
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Client Updated
Triggers when a Client is updated.
Trigger
Instant
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Contact Deactivated
Triggers when a Contact is deactivated.
Trigger
Instant
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Enquiry Created
Triggers when a new Enquiry is created in twiinsales
Trigger
Instant
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Lead State Changed
Triggers when a Lead changes state in Twiin Sales
Trigger
Instant
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- Email Address
  Required
- First Name
- Last Name
- Job Title
- Phone Number
- Mobile Number
- Has Key
- Do Not Contact
Action
Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect LiveChat and twiinworkspace to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your LiveChat to twiinworkspace integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About twiinworkspace

twiinworkspace is the ultimate workspace management platform, billing solution and industry specific CRM from technologywithin

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Related categories

Accounting

Connect LiveChat and twiinworkspace to unlock the power of automation

Set up your first integration

Generate new twiinworkspace enquiries from completed LiveChat chats

Generate new twiinworkspace enquiries from completed LiveChat chats

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect LiveChat and twiinworkspace to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect LiveChat to twiinworkspace on the world's largest no-code automation platform