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How Zapier works
Zapier makes it easy to integrate CRM Messaging with Telegram - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Incoming Message" from CRM Messaging.
Add your action
An action happens after the trigger—such as "Send Message" in Telegram.
You’re connected!
Zapier seamlessly connects CRM Messaging and Telegram, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Incoming Message
Triggers when a new message is received
Try ItTriggerPolling - To Phone numberRequired
- Message BodyRequired
- Media Link
ActionWrite- PhoneRequired
- Message BodyRequired
- Template Unique NameRequired
- Media Link
- Language Locale
- Dynamic link
ActionWrite- Chat ID
Try ItTriggerInstant
- (Global) New Incoming Message
Triggers when a new message is received
Try ItTriggerPolling - To Phone numberRequired
- Message BodyRequired
- Media Link
ActionWrite- PhoneRequired
- Message BodyRequired
- Media Link
ActionWrite- Chat_idRequired
- Text Format
- Message TextRequired
- Disable Link Preview
ActionWrite
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Learn how to automate Telegram on the Zapier blog
Frequently Asked Questions about CRM Messaging + Telegram integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CRM Messaging and Telegram
How do I integrate CRM Messaging with Telegram?
To integrate CRM Messaging with Telegram, ensure both applications are supported by our platform. Use the integration setup wizard to link your accounts. You'll be able to create triggers in your CRM that automatically send messages via Telegram.
What triggers are available when integrating CRM Messaging with Telegram?
When integrating CRM Messaging with Telegram, you can set up a variety of triggers such as new contact creation, updates in lead status, or incoming requests in your CRM that will prompt a message to be sent through Telegram.
Can I send automated messages on Telegram using my CRM data?
Yes, once integrated, you can automate sending messages on Telegram based on specific data from your CRM like appointment reminders or follow-ups after sales meetings.
Do I need programming skills to set up the integration between CRM Messaging and Telegram?
No programming skills are required. Our integration wizard guides you through the process with a user-friendly interface allowing simple selection of options for linking your CRM and Telegram.
Are there any limitations on the type of data that can trigger a message from CRM to Telegram?
The types of data that can trigger messages are generally determined by what's available within your specific CRM system. Common triggers include customer inquiries, new opportunities, and changes in contact information.
Is it possible to customize the content of messages sent via the integration?
Absolutely! You can customize messages by inserting dynamic fields from your CRM records into the templates used for messages sent through Telegram.
What actions can be performed in my CRM based on responses received in Telegram?
You can configure actions such as updating records or creating tasks in your CRM based on responses or interactions received through Telegram channels connected to the integration.