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Zapier makes it easy to integrate ChatBot with Google Business Profile - no code necessary. See how you can get setup in minutes.

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ChatBot
ChatBot logo
ChatBot
1. Choose trigger event
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Google Business Profile
Google Business Profile logo
Google Business Profile
2. Choose action
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1. Select the event
Setup
Test
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ChatBot
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message" from ChatBot.

Add your action

An action happens after the trigger—such as "Create Post" in Google Business Profile.

You’re connected!

Zapier seamlessly connects ChatBot and Google Business Profile, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • ChatBot triggers, actions, and search
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • Location
      Required
    • Summary
      Required
    • Topic Type
      Required
    Action
    Write
    • Stop on error
      Required
    • HTTP Method
      Required
    • URL
      Required
    • Query string parameters
    • Additional request headers
    • Body
    Action
    Write
    • Account
    • Location
      Required
    Trigger
    Instant
    Try It
    • Review_name
      Required
    • Your Reply
      Required
    Action
    Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect ChatBot and Google Business Profile to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate ChatBot on the Zapier blog

Learn how to automate Google Business Profile on the Zapier blog

Make work flow with AI

Level up your ChatBot to Google Business Profile integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ChatBot + Google Business Profile integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Google Business Profile

How do I connect ChatBot with Google Business Profile?

To connect ChatBot with Google Business Profile, you need to set up a workflow using our integration platform. First, authenticate both your ChatBot and Google Business Profile accounts through our platform. Once authenticated, you can create a new automation where a trigger from ChatBot can initiate an action in Google Business Profile.

What triggers are available for this integration?

The integration offers various triggers such as when a new message is received in ChatBot or when a specific condition within the chatbot flow is met. These triggers can then initiate actions within your Google Business Profile.

What actions can be performed on Google Business Profile with this integration?

You can perform actions like updating business information, managing reviews, or posting updates to your profile automatically based on certain conditions or triggers from your ChatBot interactions.

Can responses from Google Business Profile be used to trigger actions in ChatBot?

Yes, responses such as receiving new reviews or messages from customers on your Google Business Profile can trigger specific workflows or responses from your ChatBot if set up accordingly.

How do we handle authentication between ChatBot and Google Business Profile?

Authentication is managed through secure OAuth connections. When setting up the integration for the first time, you'll be prompted to log into both platforms to allow necessary permissions for interaction between them.

Is it possible to post automated updates to my Google Business Profile using this integration?

Yes, you can automate posts to your Google Business Profile directly from your ChatBot interactions by setting specific triggers that publish content based on predefined criteria.

Are there any limits on the number of actions I can perform with my integrated accounts?

While the number of actions isn't typically limited, it's essential to review the usage policies of both platforms and any rate limiting they might impose individually. Our system will notify you if any limits are approached.

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Google Business Profile
Google Business Profile is a platform for businesses to create a Business Profile on Google to help them reach and engage with local customers across Google Search and Maps.
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