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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

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App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Issue Status Changed" from PulseDesk.

Add your action

An action happens after the trigger—such as "Create Post" in Bluesky by Unshape.

You’re connected!

Zapier seamlessly connects PulseDesk and Bluesky by Unshape, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Issue Status Changed
Triggers when the status of a ticket changes in PulseDesk.
Trigger
Instant
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New Ticket Message
Triggers when a new message is added to a ticket.
Trigger
Instant
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- Ticket's number
  Required
- Comment
  Required
Action
Write
- Email
  Required
- Subject
  Required
- Description
  Required
Action
Write
- Post URL
  Required
- Text
  Required
- Embed URL
- Image URL
- Hashtags
- Lang
Action
Write

New Ticket Comment
Triggers when a new comment is added to a ticket.
Trigger
Instant
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New Ticket
Triggers when a new call appears in PulseDesk.
Trigger
Instant
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- Email
  Required
- First name
  Required
- Last name
  Required
Action
Write
- Text
  Required
- Embed URL
- Image
- Image Alt Text
- Video URL
- Hashtags
- Start thread if post too long
- Language
- Share the Love
Action
Write
- Post URL
  Required
Action
Search

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect PulseDesk and Bluesky by Unshape to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your PulseDesk to Bluesky by Unshape integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About PulseDesk

Pulsedesk is a helpdesk system with multiple communication options. It lets you automate workflows, analyze and improve the performance of your team.

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Related categories

Customer Support

About Bluesky by Unshape

Automate Bluesky social tasks and connect apps effortlessly with Unshape, your go-to for streamlined social networking.