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Set up your first integration
Quickly connect Qualtrics to Trustpilot with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Qualtrics with Trustpilot - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Survey Response" from Qualtrics.
Add your action
An action happens after the trigger—such as "Create Invitation" in Trustpilot.
You’re connected!
Zapier seamlessly connects Qualtrics and Trustpilot, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- SurveyRequired
Try ItTriggerPolling- Mailing ListRequired
- RecipientFirstName
- RecipientLastName
- RecipientEmailAddressRequired
- PhoneNumber
- EmbeddedData
- External Reference
- SurveyRequired
- EmailFromNameRequired
- ReplyToEmail
- MessageSubjectRequired
- MessageRequired
- SendingDelay
ActionWrite- DomainRequired
- Email Template for InvitationsRequired
- Trustpilot SiteRequired
- Sender NameRequired
- Sender E-MailRequired
- Reply to E-MailRequired
- Preferred Sent TimeRequired
- Recipient NameRequired
- Recipient E-Mail AddressRequired
- Reference IdRequired
ActionWrite
- Mailing ListRequired
- ContactFirstName
- ContactLastName
- ContactEmailAddress
- PhoneNumber
- EmbeddedData
- External Reference
ActionWrite- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite
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Learn how to automate Qualtrics on the Zapier blog
Frequently Asked Questions about Qualtrics + Trustpilot integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Qualtrics and Trustpilot
How can I set up a trigger to send Qualtrics survey responses to Trustpilot?
We can set up a trigger in our integration platform that activates whenever a new response is submitted in Qualtrics. This trigger can then automatically gather the relevant data and forward it to Trustpilot for further processing or review collection.
Can I automate the sending of Trustpilot invitations based on specific survey responses in Qualtrics?
Yes, it's possible to automate this process. By setting up criteria in our system, certain responses or scores from Qualtrics surveys can trigger automatic sending of invite requests for reviews on Trustpilot.
Is it possible to filter which responses from Qualtrics get sent to Trustpilot?
You have the flexibility to apply filters within our integration tool that determine which survey responses are forwarded to Trustpilot. This ensures only relevant feedback or scores initiate subsequent actions.
What happens if there is an error when transferring data from Qualtrics to Trustpilot?
In case of a data transfer error between Qualtrics and Trustpilot, we'll notify you through your preferred communication channel, allowing you time to address any issues promptly and retry the transfer.
Can I customize the data fields that are sent from Qualtrics surveys to Trustpilot?
Our platform allows customization of data mapping between Qualtrics and Trustpilot. You can specify exactly which fields should be included in the transfer and how they correspond between systems.
Does integrating with Trustpilot affect my existing Qualtrics surveys or data?
Integrating with Trustpilot will not alter existing surveys or historical data within your Qualtrics account. Our integration runs independently and interacts only with new response triggers as specified.
How often does the data synchronization occur between Qualtrics and Trustpilot?
The frequency of synchronization depends on the settings configured during integration setup. We offer options ranging from real-time syncing after each qualifying event, to scheduled batches at specified intervals.