Connect Daktela and Firebase / Firestore to power AI-driven automation

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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Updated Account" from Daktela.

Add your action

An action happens after the trigger—such as "Create or Replace Firebase Realtime Database Record" in Firebase / Firestore.

You’re connected!

Zapier seamlessly connects Daktela and Firebase / Firestore, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Updated Account
Triggers when an account is updated.
Trigger
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Updated Campaign Record
Triggers when a campaign record is updated.
Trigger
Polling
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Updated Contact
Triggers when a contact is updated.
Trigger
Polling
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Updated CRM Record
Triggers when a CRM record is updated.
Trigger
Polling
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Updated Ticket
Triggers when a ticket is updated.
Trigger
Polling
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- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Write
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Write

- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Write
- Number
  Required
- User
- Type
Action
Write
- Number
  Required
- Queue
  Required
- Text
  Required
- Scheduled time
- Type
- Action
Action
Write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Write
- Contact
  Required
- Full name
- First name
- Last name
- Database
- Account
- User
- Description
Action
Write
- Ticket
  Required
- Ticket title
- Ticket category
- Ticket stage
- Ticket priority
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Title
  Required
- Database
  Required
- Sla
- User
- Description
- Name
Action
Search or write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Search or write
- Ticket title
  Required
- Ticket category
  Required
- Ticket stage
  Required
- Ticket priority
  Required
- Ticket contact
- User
- Email
- Parent Ticket
- Followers
- Description
- Deadline
- Reopen
- Name
Action
Search or write
- Collection
  Required
Trigger
Polling
Try It
- Collection
  Required
- Convert Numerics
- Document ID
- Data
Action
Write
- Path
  Required
- Child key
  Required
- Search value
  Required
- Wrap search value in quotes
- Location of best match
Action
Search

New Account
Triggers when a new account is created.
Trigger
Polling
Try It
New Campaign Record
Triggers when a new campaign record is created.
Trigger
Polling
Try It
New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
New CRM Record
Triggers when a new CRM record is created.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
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- Ticket
  Required
- Comment
  Required
Action
Write
- Full name
  Required
- First name
- Last name
  Required
- Database
  Required
- Account
- User
- Description
- Name
Action
Write
- ApiDocs
- HTTP Method
  Required
- URL
  Required
- AuthToken
- Query String Parameters
- Body
Action
Write
- To
  Required
- Subject
  Required
- Message
  Required
- Queue
  Required
- Cc
- Bcc
- Type
- SendMail
- Action
Action
Write
- Users
Action
Write
- Account
  Required
- Title
- Database
- Sla
- User
- Description
Action
Write
- CRM record
  Required
- Title
- CRM record type
- Stage
- User
- Contact
- Account
- Ticket
- Description
- Deleted
Action
Write
- Title
  Required
Action
Search
- Title
  Required
Action
Search
- Full text search
  Required
Action
Search
- Title
  Required
- Record type
  Required
- User
- Action
- Contact
- Name
Action
Search or write
- Title
  Required
- CRM record type
  Required
- Stage
  Required
- User
- Contact
- Account
- Ticket
- Description
- Deleted
- Name
Action
Search or write
- Path
  Required
- Order
- Location of newest objects
Trigger
Polling
Try It
- Path
  Required
- Convert Numerics
- NewId
- Data
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Collection
  Required
- Query
  Required
Action
Search

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Customers have created over 25 million Zaps on the platform

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Connect Daktela and Firebase / Firestore to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Firebase / Firestore on the Zapier blog

Make work flow with AI

Level up your Daktela to Firebase / Firestore integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Daktela

Daktela is a cloud-based contact centre software. Handle voice, email, web chat, SMS, and all communication via social media channels in one solution.

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Related categories

Communication

About Firebase / Firestore

Firebase Realtime Database and Google Cloud Firestore are flexible databases that give you the ability to easily store and sync app data at global scale.

Learn moreLearn moreHelpHelp

Related categories

Databases

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Connect Daktela and Firebase / Firestore to power AI-driven automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Daktela and Firebase / Firestore to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Firebase / Firestore on the Zapier blog

4 ways to automate Firebase with Zapier

How to connect Firebase to Google Sheets

Make work flow with AI

Connect Daktela to Firebase / Firestore on the world's largest no-code automation platform