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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Notification Delivery" from xMatters.

Add your action

An action happens after the trigger—such as "Create Room" in Chatwork.

You’re connected!

Zapier seamlessly connects xMatters and Chatwork, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Notification Delivery
Triggers when a notification is successfully delivered to a device.
Trigger
Instant
Try It
Active Event
Trigger
Instant
Try It
- Name
  Required
- Description
- Icon
Action
Write
- Room
  Required
- Task Description
  Required
- Due Date
Action
Write

Notification Response
Triggers when a person responds to a notification.
Trigger
Instant
Try It
- Web Service URL
  Required
- Properties
  Required
- Priority
Action
Write
- Room
  Required
- Text
  Required
Action
Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect xMatters and Chatwork to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your xMatters to Chatwork integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About xMatters

xMatters industry-leading Digital Service Availability platform helps enterprises prevent, manage and resolve technology IT incidents.

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Related categories

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About Chatwork

Keep your team focused and working together with Chatwork's team chat, tasks, video chats, and more in one place.