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Our most popular template

Create records in ServiceNow for new negative reader feedback in Documenterra
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Documenterra + ServiceNow

Create records in ServiceNow for new negative reader feedback in Documenterra

Details

Try it

Documenterra + ServiceNow

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Documenterra with ServiceNow - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Negative Feedback Received" from Documenterra.

Add your action

An action happens after the trigger—such as "Attach a File to a Record" in ServiceNow.

You’re connected!

Zapier seamlessly connects Documenterra and ServiceNow, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Trigger
Instant
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Topic Updated
Triggers when a topic is updated.
Trigger
Instant
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- Project ID
  Required
- Output File Name
  Required
Action
Write
- Project ID
  Required
- Topic ID
  Required
- Topic Title
- Topic Body
- Topic Status
  Required
- Show in TOC
- TOC Node Ordinal Number
- TOC Node Caption
- Index Keywords
Action
Write
- Project ID
  Required
- Publication ID
  Required
- Publication Name
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write

- Table
  Required
Trigger
Polling
Try It
- File
  Required
- Table
  Required
Action
Write

- Table
  Required
Action
Write
- Filename
  Required
Action
Search
- Table
  Required
Action
Search or write

Topic Created
Triggers when a new topic is created.
Trigger
Instant
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Translation Document Updated
Triggers when a translation document is updated.
Trigger
Instant
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- Login
  Required
- Email
  Required
- User Type
  Required
- First Name
- Middle Name
- Last Name
- Is Don't Send Email
Action
Write
- Publication ID
  Required
- Output Format
  Required
- Output File Name
  Required
- FTP Host Name
Action
Write
- Project ID
  Required
- Publication Name
  Required
- Publishing Mode
  Required
- Publish Only Ready Topics
- Output Tags
- Publication Visibility
Action
Write
- Table
  Required
Trigger
Polling
Try It
- Table
  Required
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Table
  Required
Action
Search

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect Documenterra and ServiceNow to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Documenterra to ServiceNow integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Documenterra

Documenterra is all-in-one platform for all your company's internal and external documentation, including knowledge bases and API documentation.

HelpHelp

Related categories

Team Collaboration

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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Related categories

Developer Tools

Connect Documenterra and ServiceNow to power AI-driven automation

Launch your first automated workflow

Create records in ServiceNow for new negative reader feedback in Documenterra

Create records in ServiceNow for new negative reader feedback in Documenterra

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Documenterra and ServiceNow to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect Documenterra to ServiceNow on the world's largest no-code automation platform