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Connect Brilliant and Delighted to power AI-driven automation

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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Brilliant with Delighted - no code necessary. See how you can get setup in minutes.

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Brilliant logo
Brilliant
Brilliant logo
Brilliant
1. Choose trigger event
Delighted logo
Delighted
Delighted logo
Delighted
2. Choose action
Brilliant logo
1. Select the event
Setup
Test
Brilliant logo
Brilliant
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Gift Delivered" from Brilliant.

Add your action

An action happens after the trigger—such as "Add Person to Email Autopilot" in Delighted.

You’re connected!

Zapier seamlessly connects Brilliant and Delighted, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Preferred Gift ID
      Required
    Trigger
    Instant
    Try It
    • Preferred Gift ID
      Required
    Trigger
    Instant
    Try It
    • Preferred Gift
    Action
    Search
  • Delighted triggers, actions, and search
    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Polling
    Try It
    • Preferred Gift ID
      Required
    Trigger
    Instant
    Try It
    • Recipient Name
    • Recipient Email
    • Preferred Gift ID
      Required
    • External ID
    • Send Email
      Required
    Action
    Write
  • Delighted triggers, actions, and search
    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Polling
    Try It
    • Person ID
    • Email
      Required
    • Phone Number
    • Name
    • Properties
    Action
    Write

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Brilliant and Delighted to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Make work flow with AI

Level up your Brilliant to Delighted integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
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About Brilliant
Brilliant delivers impactful corporate gifting at global scale.
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Related categories
Marketing
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About Delighted
Delighted is the easiest and most beautiful way to measure customer happiness.
Learn moreLearn moreHelpHelp
Related categories
Forms & Surveys
Similar apps
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Zapier Interfaces
App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

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