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Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Get Devices" from Addigy.

Add your action

An action happens after the trigger—such as "Create Client" in SuperOps MSP.

You’re connected!

Zapier seamlessly connects Addigy and SuperOps MSP, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Get Devices
List of Devices in the Organization
Trigger
Polling
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- Status
- Per Page
Trigger
Polling
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Get Applications
Get map of installed applications per device.
Trigger
Polling
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Get Policies
Get list of policies for the organization.
Trigger
Polling
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- policy iD
Trigger
Polling
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Get Public Software
Returns a list of all public software items.
Trigger
Polling
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- identifier
  Required
Trigger
Polling
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- Agent ID
Trigger
Polling
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- agent ID
Trigger
Polling
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- page
  Required
- per page
  Required
Trigger
Polling
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- policy ID
Trigger
Polling
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System Event (Newest Events)
Triggers, when a Dashboard > Events call, is made.
Trigger
Polling
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- Base Identifier
  Required
- version
  Required
- Installation Script
- condition
- Remove Script
Action
Write
- agent id
  Required
- username
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
- pin
  Required
- phone number
- message
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
- url
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
- App Analytics
  Required
Action
Write
- agent id
  Required
- Data Roaming
  Required
Action
Write
- diagnostic submission
  Required
- agent id
  Required
Action
Write
- personal hotspot
  Required
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
Client Deleted
Triggers when an existing client is deleted.
Trigger
Instant
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Client User Created
Triggers when a new client user is created.
Trigger
Instant
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Client User Updated
Triggers when a new client user is updated.
Trigger
Instant
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Invoice Updated
Triggers when an existing invoice is updated.
Trigger
Instant
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Quote Updated
Triggers when an existing quote is updated.
Trigger
Instant
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Ticket Deleted
Triggers when a ticket is deleted.
Trigger
Instant
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Ticket Reply Sent
Triggers when a reply is sent to a ticket.
Trigger
Instant
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Worklog Created
Triggers when a new worklog is created.
Trigger
Instant
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- First Name
  Required
- Last Name
- Email
  Required
- Contact Number
- Reporting Manager
- Role
- Client
  Required
- Site
  Required
- Custom Fields
Action
Write
- Subject
  Required
- Description
- Client Account ID
  Required
- Site Id
- Requester
- Specify the additional requesters to be added.
- Technician Group
- Technician
- Specify the followers to be added
- Specify the assets to be added
- Status
- Ticket Source
  Required
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Custom Fields
- Sub Source
- Request Type
  Required
Action
Write
- Client User ID
  Required
- Forget PII
Action
Write
- Account ID
  Required
- Name
  Required
- Stage
- Status
- Email Domains
- Account Manager
- Primary Contact
- Secondary Contact
- Headquarters Site
- Add Technician Groups
- Delete Technician Groups
- Custom Fields
Action
Write
- Invoice ID
  Required
- Invoice Status
- Invoice Date
- Due Date
- Payment Date
- Payment Method
- Payment Reference
- Invoice Payment Term
- Payment Link
Action
Write
- Ticket ID
  Required
- Subject
- Status
- Client Account ID
- Request Type of the ticket
- Site Id
- Requester
- Technician Group
- Technician
- Specify the additional requesters to be added.
- Specify the additional requester to be removed
- Specify the followers to be added
- Specify the followers to be removed
- Priority
- Impact
- Urgency
- Category
- Subcategory
- Cause
- Subcause
- Resolution Code
- Sub Source
- Custom Fields
Action
Write
- Asset Name
  Required
Action
Search
- Client ID
  Required
- Site Name
  Required
Action
Search
- Client Id
  Required
Action
Search
- Invoice Id
  Required
Action
Search
- Tax Id
Action
Search
- Worklog Item Id
  Required
Action
Search

- File Name
Trigger
Polling
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Get All Custom Software
Returns all Custom Software created by the organization
Trigger
Polling
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- actionid
- agentid
Trigger
Polling
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- policy id
  Required
Trigger
Polling
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Get Profiles
Get list of profiles for the organization. If instruction_id is passed as GET parameter, returns only that instruction.
Trigger
Polling
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- instruction id
  Required
Trigger
Polling
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- agent id
Trigger
Polling
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- Agent ID
Trigger
Polling
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- agent id
  Required
Trigger
Polling
Try It
Online Devices
Get devices currently online for the organization.
Trigger
Polling
Try It
System Event (Oldest Events)
Triggers, when a Dashboard > Events call, is made.
Trigger
Polling
Try It
- Agent ID
  Required
- Policy ID
  Required
Action
Write
- Policy Name
  Required
- Parent Id
- Icon
- Color
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
- message
  Required
- phone number
- footnote
Action
Write
- agent id
  Required
- install action
  Required
- product key
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- agent id
  Required
Action
Write
- Agent IDs
  Required
- Command
  Required
Action
Write
- bluetooth
  Required
- agent id
  Required
Action
Write
- agent id
  Required
- Device Name
  Required
- Host Name
  Required
Action
Write
- Passcode Lock Grace Period
  Required
- agent id
  Required
Action
Write
- agent id
  Required
- voice roaming
  Required
Action
Write
- agent id
  Required
- destination name
- destination device id
- password
- scan time
Action
Write
Client Created
Triggers when a new client is created.
Trigger
Instant
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Client Updated
Triggers when an existing client is updated.
Trigger
Instant
Try It
Client User Deleted
Triggers when a new client user is deleted.
Trigger
Instant
Try It
Invoice Created
Triggers when a new invoice is created.
Trigger
Instant
Try It
Quote Created
Triggers when a new quote is created.
Trigger
Instant
Try It
Ticket Created
Triggers when a new ticket_create is created.
Trigger
Instant
Try It
Ticket Reply Received
Triggers when a reply is received on a ticket.
Trigger
Instant
Try It
Ticket Updated
Triggers when an existing ticket is updated.
Trigger
Instant
Try It
- Name
  Required
- Stage
- Status
- Email Domains
- Account Manager User ID
- Technician Groups
- Custom Fields
- Site name
  Required
- Is the Site working 24X7 ?
  Required
- Day
- Start time in HH:MM
- End time in HH:MM
- Identifier for Holiday List for the Site local test
- Timezone Code for the Site
  Required
- Address Line 1
- Address Line 2
- Address Line 3
- Site's Postal Code
- Site's Postal Code
- Site's Contact Number
Action
Write
- Client Account ID
  Required
- Site ID
  Required
- Description
- Quote Date
  Required
- Expiry Date
  Required
- Status
  Required
- Additional Discount
- Service Item ID
  Required
- Details
- Quantity
  Required
- Unit Price
  Required
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Title
- Memo
- Footer
Action
Write
- Service Item ID
  Required
- Billable
- After Hours
- Quantity
  Required
- Unit Price
- Bill Date & Time
- Notes
- Work Item ID
  Required
- Module
- Technician ID
Action
Write
- Client IDs
  Required
Action
Write
- Client User ID
  Required
- First Name
- Last Name
- Email
- Contact Number
- Reporting Manager
- Site
- Role
- Custom Fields
Action
Write
- Quote ID
  Required
- Additional Discount Rate
- Additional Discount
- Item ID
- Details
- Quantity
- Unit Price
- Discount Rate
- Discount Amount
- Service Item ID
- Details
- Quantity
- Unit Price
- Discount Amount
- Discount Rate
- Taxable
- Tax ID
- Item ID
- Expiry Date
- Title
- Memo
- Footer
- Description
- Status
  Required
Action
Write
- Item name
  Required
Action
Search
- Client Name
  Required
Action
Search
- Client User Full Name
  Required
- Client ID
  Required
Action
Search
- Client User Id
  Required
Action
Search
- Quote Id
  Required
Action
Search
- Ticket Id
  Required
Action
Search

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Connect Addigy and SuperOps MSP to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Addigy to SuperOps MSP integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Addigy

Addigy provides a simple, yet powerful way to manage all your Apple IT infrastructure.

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Related categories

Devices

About SuperOps MSP

SuperOps MSP is a future-ready, unified PSA-RMM platform for modern MSPs