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Docusign
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Docusign
1. Choose trigger event
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ServiceTitan
2. Choose action
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1. Select the event
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Docusign
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Click Agreed" from Docusign.

Add your action

An action happens after the trigger—such as "Apply Tag to Customer" in ServiceTitan.

You’re connected!

Zapier seamlessly connects Docusign and ServiceTitan, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Docusign triggers, actions, and search
    Click Agreed

    Triggers when a recipient accepted a clickwrap agreement.

    Trigger
    Instant
    Try It
    • Events to Monitor
      Required
    Trigger
    Instant
    Try It
  • Docusign triggers, actions, and search
    Envelope Corrected

    Triggers when an envelope is corrected.

    Trigger
    Instant
    Try It
  • Docusign triggers, actions, and search
    Click Declined

    Triggers when a recipient declined a clickwrap agreement.

    Trigger
    Instant
    Try It
  • Docusign triggers, actions, and search
    Envelope Completed

    Triggers when an envelope is completed.

    Trigger
    Instant
    Try It

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Practical ways you can use Docusign and ServiceTitan

Generate lead forms for new ServiceTitan locations

When a new location is added in ServiceTitan, Zapier generates a lead form using DocuSign. This ensures marketing campaigns are ready for new regions without delay, driving faster lead generation and campaign deployment.

Marketing & Marketing Ops
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Send invoices when new jobs are created

When a new job is created in ServiceTitan, Zapier automatically sends an invoice using DocuSign. This eliminates manual coordination, streamlining billing and tracking, while allowing the team to focus on delivering the project itself.

Project Management

Learn how to automate Docusign on the Zapier blog

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Make work flow with AI

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Frequently Asked Questions about Docusign + ServiceTitan integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and ServiceTitan

How do I initiate a document signing process in Docusign directly from ServiceTitan?

You can start a document signing process from ServiceTitan by setting up a trigger for a particular event, such as the completion of a job or an invoice being ready. Once this event occurs, our integration automatically sends the document through Docusign to your client for signature.

Can I automatically update ServiceTitan when a document is signed in Docusign?

Yes, our integration allows you to set up actions that trigger once a document is signed in Docusign. You can have ServiceTitan automatically update the status of the related job or invoice, ensuring all information remains current without any manual input.

What types of documents can be sent from ServiceTitan using Docusign?

You can send various types of documents such as estimates, invoices, and approval forms from ServiceTitan through Docusign. The choice of documents typically depends on what action in ServiceTitan you set as the trigger for sending these documents.

Is it possible to send multiple documents for signing at once using this integration?

The integration allows sending multiple documents linked to a single trigger event. For instance, if you're closing out a job, you might send both an invoice and an approval form together through Docusign to your client.

How do I know when a client has viewed or signed a document sent via Docusign?

Once your client views or signs the document sent through Docusign, our system can notify you via email or update the status within your ServiceTitan dashboard so you can track document progress in real-time.

Are there any specific configurations needed in ServiceTitan before integrating with Docusign?

Before setting up the integration, ensure that your accounts are properly configured with necessary permissions and API access enabled both in Docusign and ServiceTitan. This will enable smooth operation between both platforms once they are connected.

Can I customize which actions in ServiceTitan trigger document sending via Docusign?

Yes, you have full control over customizing triggers within ServiceTitan. You can decide exactly which events like completing an estimate or receiving payment will prompt sending documents through Docusign.

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About Docusign
Docusign is an electronic signature technology and digital transaction management service for facilitating electronic exchanges of signed documents.
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About ServiceTitan
ServiceTitan is a mobile, cloud-based software platform that helps home services companies streamline operations, improve customer service, and increase sales.
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