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Zapier makes it easy to integrate CRM Messaging with Telegram - no code necessary. See how you can get setup in minutes.

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CRM Messaging logo
CRM Messaging
CRM Messaging logo
CRM Messaging
1. Choose trigger event
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Telegram
Telegram logo
Telegram
2. Choose action
CRM Messaging logo
1. Select the event
Setup
Test
CRM Messaging logo
CRM Messaging
Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Incoming Message" from CRM Messaging.

Add your action

An action happens after the trigger—such as "Send Message" in Telegram.

You’re connected!

Zapier seamlessly connects CRM Messaging and Telegram, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • CRM Messaging triggers, actions, and search
    New Incoming Message

    Triggers when a new message is received

    Trigger
    Polling
    Try It
    • To Phone number
      Required
    • Message Body
      Required
    • Media Link
    Action
    Write
    • Phone
      Required
    • Message Body
      Required
    • Template Unique Name
      Required
    • Media Link
    • Language Locale
    • Dynamic link
    Action
    Write
    • Chat ID
    Trigger
    Instant
    Try It
    • To Phone number
      Required
    • Message Body
      Required
    • Media Link
    Action
    Write
    • Phone
      Required
    • Message Body
      Required
    • Media Link
    Action
    Write
    • Chat_id
      Required
    • Text Format
    • Message Text
      Required
    • Disable Link Preview
    Action
    Write

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect CRM Messaging and Telegram to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Learn how to automate Telegram on the Zapier blog

Make work flow with AI

Level up your CRM Messaging to Telegram integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about CRM Messaging + Telegram integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CRM Messaging and Telegram

How do I integrate CRM Messaging with Telegram?

To integrate CRM Messaging with Telegram, ensure both applications are supported by our platform. Use the integration setup wizard to link your accounts. You'll be able to create triggers in your CRM that automatically send messages via Telegram.

What triggers are available when integrating CRM Messaging with Telegram?

When integrating CRM Messaging with Telegram, you can set up a variety of triggers such as new contact creation, updates in lead status, or incoming requests in your CRM that will prompt a message to be sent through Telegram.

Can I send automated messages on Telegram using my CRM data?

Yes, once integrated, you can automate sending messages on Telegram based on specific data from your CRM like appointment reminders or follow-ups after sales meetings.

Do I need programming skills to set up the integration between CRM Messaging and Telegram?

No programming skills are required. Our integration wizard guides you through the process with a user-friendly interface allowing simple selection of options for linking your CRM and Telegram.

Are there any limitations on the type of data that can trigger a message from CRM to Telegram?

The types of data that can trigger messages are generally determined by what's available within your specific CRM system. Common triggers include customer inquiries, new opportunities, and changes in contact information.

Is it possible to customize the content of messages sent via the integration?

Absolutely! You can customize messages by inserting dynamic fields from your CRM records into the templates used for messages sent through Telegram.

What actions can be performed in my CRM based on responses received in Telegram?

You can configure actions such as updating records or creating tasks in your CRM based on responses or interactions received through Telegram channels connected to the integration.

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About CRM Messaging
CRM Messaging is a platform for sending text messages on popular channels.
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About Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
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