Connect LiveChat and Avochato to power AI-driven automation

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Choose a Trigger

Choose an Action

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Start with a template that brings LiveChat and Avochato together. Build enterprise-grade automation in minutes.

Our most popular template

Send text messages via Avochato for new LiveChat conversations
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LiveChat + Avochato

Send text messages via Avochato for new LiveChat conversations

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LiveChat + Avochato

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate LiveChat with Avochato - no code necessary. See how you can get setup in minutes.

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.

Add your action

An action happens after the trigger—such as "Remove Contact From Campaign" in Avochato.

You’re connected!

Zapier seamlessly connects LiveChat and Avochato, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chat Changed
Triggers when the tag list for a particular chat was changed.
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Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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Contact Opted Out
Triggers when a contact opts out of receiving text messages.
Trigger
Instant
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New Inbound Message
Triggers when an incoming text message arrives in your inbox.
Trigger
Instant
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- Campaign ID(s) / Campaign Key(s)
  Required
- Contact Phone Number(s)
  Required
- Remove this contact from all future steps of this campaign
Action
Write
- Tag name
  Required
- Contact Phone Number
  Required
Action
Write

- Phone Number
  Required
- Name
- Email
- Contact Owner (ID or Email)
- Company
- Street
- City
- State
- Zip Code
- Country
- Tags
- Other Phone
- Priority (1-5)
- Muted
- Blocked
- Opted Out
- Double Opted In
- Visible
- Salesforce Object ID
- Salesforce Object Type
- Stuck Number
- Allow overriding custom field values with empty data
Action
Write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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Contact Opted In
Triggers when a Contact opts in to receiving text messages.
Trigger
Instant
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Ticket Status Change
Triggers when a new ticket is created or changes status, including closing or reopening.
Trigger
Instant
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New Outbound Message
Triggers when an outbound text message is sent from your inbox.
Trigger
Instant
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- Phone Number
  Required
- Event Context
  Required
- Event Revenue ($)
  Required
- Event Type
  Required
Action
Write
- Tag name
  Required
- Contact Phone number
  Required
Action
Write
- Phone Number
  Required
- Your Message
  Required
- Tag this contact
- Media Url
- Message Status Callback URL
- Schedule Message Delivery Date
- Mark this conversation as "Addressed"
- Send message from phone number
- Send on behalf of user (Email)
Action
Write

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect LiveChat and Avochato to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your LiveChat to Avochato integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

About Avochato

Avochato is the text messaging solution for sales, marketing, and customer support teams.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Connect LiveChat and Avochato to power AI-driven automation

Launch your first automated workflow

Send text messages via Avochato for new LiveChat conversations

Send text messages via Avochato for new LiveChat conversations

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect LiveChat and Avochato to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Make work flow with AI

Connect LiveChat to Avochato on the world's largest no-code automation platform