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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Chat Changed" from LiveChat.

Add your action

An action happens after the trigger—such as "Create Admin Booking" in Amilia.

You’re connected!

Zapier seamlessly connects LiveChat and Amilia, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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Facility Booking Cancellation
Triggers when a facility booking gets cancelled or unassigned from an activity, private lesson, etc.
Trigger
Instant
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Membership Purchase
Triggers when someone purchases a membership in the Amilia Store
Trigger
Instant
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MultiPass Purchase
Triggers when someone purchases a MultiPass in the Amilia Store
Trigger
Instant
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New Donation
Triggers when someone makes a donation.
Trigger
Instant
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New Facility Booking
Triggers when someone places a booking / reservation on a facility in the calendar, or through booking a private lesson, activity assigned to a location, or rental contract
Trigger
Instant
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- Booking Name
- Description
- All Day Event
  Required
- Booking Start Time
  Required
- Booking End Time
  Required
- Booking Type Id
  Required
- LocationId
  Required
- Incoming Location Must Match
- Incoming Location Id
Action
Write
- Organization Id
Action
Write
- Person Id
- Program Id
Action
Write
- Date
Action
Search
- Invoice Item Id
- Invoice Id
- Date
Action
Search
- Activity Unique Identifier
  Required
Action
Search
- Facility Booking Id
  Required
Action
Search
- Activity Id
Action
Search
- Membership Id
  Required
Action
Search

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
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Registration Cancellation
Triggers when there is a cancellation of a registration to a session, a drop-in, or a private lesson.
Trigger
Instant
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Membership Cancellation
Triggers when a membership is cancelled or refunded.
Trigger
Instant
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Merchandise Purchase
Triggers when a person buys a piece of merchandise on the Amilia store
Trigger
Instant
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New Registration
Triggers when there is a new registration for an activity.
Trigger
Instant
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New Program
Triggers when a new program is created.
Trigger
Instant
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Facility Booking Change
Triggers when a property of a facility booking changes
Trigger
Instant
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- Account Id
  Required
Action
Write
- Membership Id
Action
Write
- Program Id
Action
Write
- Invoice Id
- Invoice Date
Action
Search
- Date
Action
Search
- Date
Action
Search
- Person Id
- Show Medical Information
Action
Search
- Activity Status
Action
Search

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Connect LiveChat and Amilia to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your LiveChat to Amilia integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Related categories

Customer Support

About Amilia

Whether you're just starting out or looking to scale, Amilia's Recreation Management Software helps you sell, manage, & grow your business.