Engage Your Customers with SMS & Voice Events by 46elks
Conversation is the most natural type of communication. It takes time and personal attention, which many businesses don't have, resulting in cold emails and impersonal forms.
46elks believes that engaging with your customers should feel as natural as chatting with them. With their platform, SMS messages and phone calls connect you to customers in an intuitive way.
Retail services can use their SMS conversations to automatically check staff availability and log their replies in a schedule. Offices can redirect phone calls during work hours, and web apps can even confirm user identities with SMS verification codes.
Zapier's 46elks integration extends that control to every other app your business relies on.
Get Slack DMs when your customers reply to your programmatic SMS messages, forward their answer to other team members, or even archive texts in a spreadsheet for review.
You're also able to save hours by automatically sending SMS messages in response to things that happen in your apps: Welcome new MailChimp subscribers with a text, reach out to new CRM leads, or let customers know your Google Calendar event is about to start.
You can even set up automated calls to Mom on her birthday (but a personal touch is probably smarter there.)
Set up your own workflows in the editor to start from a blank slate, or try these examples right now:
Get SMS Alerts
React To SMS Messages
Engage your customers with 46elks and save time by connecting them to your apps with Zapier.
You'll have to ask them about the name ;)