New integration: Manage your customers with Freshworks CRM

Elena Alston
Elena Alston / April 26, 2021
Freshworks CRM home page

Freshworks CRM is an online, cloud-based CRM with integrated phone and email, user behavior tracking, and lead scoring. With it, you and your team can capture customer experiences on one platform, providing you with a 360° view of your customer.

And now Freshworks CRM connects with Zapier, making it easier than ever to automate your CRM. Connect Freshworks CRM with thousands of other apps, like Freshdesk, Calendly, or Typeform. Zapier can automatically trigger workflows in other apps whenever a new account, deal, or contact is created in Freshworks CRM. Or you can create an account, contact, deal, or notes in Freshworks CRM whenever trigger events happen in the other apps you use most.

How to automate Freshworks CRM with Zapier

  1. Sign up for a Freshworks CRM account, and make sure you have a Zapier account.

  2. Try some pre-made Freshworks CRM integrations, and learn more about how Freshworks CRM works with Zapier.

  3. Or log in and build a custom workflow with Freshworks CRM and Zapier.